Plusnet
Broadband Deals
Unlimited Fibre, Fibre Extra, Full Fibre 74, Full Fibre 145, Full Fibre 500, Full Fibre 900
Plusnet Broadband has deals with speeds from 36 Mbps to 900 Mbps, along with various bundles to suit every need.
Article Summary
Award-winning customer service with Yorkshire-based UK support teams.
Simple, honest pricing with no hidden fees or complicated bundles.
Part of BT Group with access to reliable Openreach network infrastructure.
Full fibre speeds up to 900 Mbps available in eligible areas.
Price stays the same throughout your contract - no mid-contract rises.
Article Summary
Award-winning customer service with Yorkshire-based UK support teams.
Simple, honest pricing with no hidden fees or complicated bundles.
Part of BT Group with access to reliable Openreach network infrastructure.
Full fibre speeds up to 900 Mbps available in eligible areas.
Price stays the same throughout your contract - no mid-contract rises.
Best Plusnet Broadband Deals December 2025
Unlimited Fibre
Average 36 Mbps
36 Mbps
9 Mbps
- •FREE setup
- •Unlimited downloads
- •UK-based support
18 month contract
Unlimited Fibre Extra
Average 66 Mbps
66 Mbps
18 Mbps
- •FREE setup
- •Unlimited downloads
- •UK-based support
18 month contract
Full Fibre 74
Average 74 Mbps
74 Mbps
20 Mbps
- •FREE setup
- •Full fibre connection
- •UK-based support
24 month contract
Full Fibre 145
Average 145 Mbps
145 Mbps
30 Mbps
- •FREE setup
- •Full fibre connection
- •UK-based support
24 month contract
Full Fibre 500
Average 500 Mbps
500 Mbps
75 Mbps
- •FREE setup
- •Ultrafast speeds
- •UK-based support
24 month contract
Full Fibre 900
Average 900 Mbps
900 Mbps
110 Mbps
- •FREE setup
- •Near-gigabit speeds
- •UK-based support
24 month contract
What's the Difference Between Each Package?
Unlimited Fibre
Average 36 Mbps download, 9 Mbps upload
Plusnet's FTTC entry package uses the same Openreach infrastructure as BT but costs £5/month less. The 36 Mbps speed handles iPlayer, Netflix SD/HD, and general browsing. The 18-month contract is shorter than BT's 24-month equivalent, reducing commitment risk.
18-month contract, £0 setup fee
Unlimited Fibre Extra
Average 66 Mbps download, 18 Mbps upload
The £3/month upgrade nearly doubles download speed. Plusnet reports this as their highest-selling package. The 18 Mbps upload accommodates video calls, though heavy Zoom users may notice compression. Price-locked throughout the 18-month contract—no mid-contract CPI increases.
18-month contract, £0 setup fee
Full Fibre 74
Average 74 Mbps download, 20 Mbps upload
Plusnet's entry FTTP tier requires Openreach full fibre availability at your address. Similar speed to Fibre Extra but with full fibre's improved consistency—no copper degradation over distance from the cabinet. The 24-month contract reflects the installation investment.
24-month contract, £0 setup fee
Full Fibre 145
Average 145 Mbps download, 30 Mbps upload
Matches BT Full Fibre 150's speed at approximately £7/month less (comparing like-for-like 24-month prices). The 30 Mbps upload supports 1080p streaming to Twitch or YouTube. Plusnet's Yorkshire-based support handles technical queries with shorter wait times than BT's call centres.
24-month contract, £0 setup fee
Full Fibre 500
Average 500 Mbps download, 75 Mbps upload
The 75 Mbps upload slightly exceeds BT's equivalent (73 Mbps). At £39.99/month versus BT's £37.99, you're paying a small premium—offset by Plusnet's price-lock guarantee and consistently higher customer satisfaction scores in Ofcom's annual surveys.
24-month contract, £0 setup fee
Full Fibre 900
Average 900 Mbps download, 110 Mbps upload
Plusnet's gigabit tier costs more than BT (£49.99 vs £41.99) and doesn't include TV bundles or mobile perks. The value proposition rests on Plusnet's customer service reputation—Which? rates them consistently in the top three UK broadband providers for support quality.
24-month contract, £0 setup fee
Is Plusnet Broadband Worth It?
Plusnet has built its reputation on exceptional customer service, consistently winning awards for customer satisfaction. As a subsidiary of BT, they use the same reliable Openreach network infrastructure but with a focus on straightforward pricing and genuine human support.
Their Yorkshire-based call centres are staffed by friendly, knowledgeable teams - a refreshing change from the offshore support common with many providers. When you call Plusnet, you speak to real people who actually want to help solve your problem.
With Full Fibre now available up to 900 Mbps, Plusnet can compete on speed as well as service. They offer the same Openreach FTTP connections as BT but often at lower prices, making them excellent value for those who want premium service without premium costs.
The main consideration is that Plusnet doesn't offer TV bundles, so if you want broadband and TV together, you'll need to look at BT or Sky instead. But for broadband-focused customers who value great support, Plusnet is hard to beat.
Why Choose Plusnet?
- ✓Award-Winning Service: Multiple awards for customer satisfaction and support quality - consistently rated among the UK's best for customer experience.
- ✓Yorkshire-Based Support: UK call centres staffed by friendly, knowledgeable teams. No offshore support or frustrating automated systems.
- ✓Simple Pricing: No complicated bundles or hidden fees - the price you see is the price you pay. Refreshingly straightforward.
- ✓Part of BT Group: Access to BT's reliable Openreach network infrastructure while maintaining independent customer-focused service.
- ✓Full Fibre Available: Speeds up to 900 Mbps in eligible areas with FTTP technology for the fastest, most reliable connections.
- ✓Great Value: Competitive pricing that often beats BT while delivering the same network quality and better customer service.
- ✓Price Lock: Plusnet guarantees your price won't change during your contract - no surprise mid-contract price rises.
- ✓Free Setup: Most packages include free activation with no upfront costs to worry about.
Things to Consider Before Signing Up
Annual Price Increases After Contract
While Plusnet locks your price during the contract, prices may increase at renewal. Review your options before auto-renewal kicks in.
Full Fibre Availability
Full Fibre (FTTP) speeds of 145-900 Mbps are only available in areas with Openreach FTTP infrastructure. Standard fibre uses FTTC which maxes out at around 74 Mbps.
Equipment Return Policy
If you leave Plusnet, you must return the Hub router within 14 days or face charges. Keep the original packaging to make returns easier.
Peak Time Speeds
Like all Openreach-based providers, speeds may slightly reduce during busy evening hours (7-11pm). Full Fibre connections are less affected than standard fibre.
Limited TV Options
Unlike BT or Sky, Plusnet doesn't offer TV bundles. If you want TV packages with your broadband, you'll need to look elsewhere.
Frequently Asked Questions About Plusnet
Is Plusnet the same as BT?
Plusnet is owned by BT Group but operates as an independent brand with its own customer service and pricing. Both use the same Openreach network for fibre connections, so speeds and reliability are identical. The main differences are pricing (Plusnet is often cheaper) and service approach (Plusnet focuses on simplicity and UK-based support).
What's the difference between Fibre and Full Fibre?
Standard fibre (FTTC) uses fibre optic cables to the street cabinet, then copper to your home - this limits speeds to around 36-74 Mbps. Full Fibre (FTTP) runs fibre directly to your home, enabling speeds of 145-900 Mbps. Full Fibre also offers more consistent speeds and lower latency, but availability depends on your area having Openreach FTTP infrastructure.
Does Plusnet do mid-contract price rises?
No. Plusnet guarantees your price stays the same throughout your contract period. This is different from BT, Virgin Media, and many other providers who increase prices annually (often tied to inflation). However, prices may increase when you renew, so it's worth checking deals before auto-renewal.
Can I get Plusnet broadband without a phone line?
Yes. All Plusnet packages are available as broadband-only deals without a landline phone service. Full Fibre packages don't technically need a phone line at all since they use FTTP technology. For standard fibre, the connection still uses the phone line infrastructure but you don't need to pay for call services.
How does Plusnet compare to BT for price?
Plusnet is typically £3-8 cheaper per month than equivalent BT packages. For example, Plusnet Full Fibre 145 at £32.99/month compares to BT Full Fibre 150 at around £40/month for similar speeds. You get the same Openreach network quality but with better value. The trade-off is BT offers more add-ons like TV packages and mobile deals.
What router does Plusnet provide?
Standard fibre packages include the Plusnet Hub One, while Full Fibre packages come with the newer Hub Two. Both routers feature dual-band WiFi and are designed for reliable home coverage. The Hub Two supports faster WiFi speeds to match the higher Full Fibre connection speeds. You can use your own router if preferred.
Plusnet Guides & Insights
Learn more about Plusnet and broadband technology with our expert guides
Plusnet 2025 Complete Review
In-depth look at Plusnet's latest packages, pricing, and how they compare to BT.
Full Fibre Broadband Guide
Everything you need to know about FTTP technology and whether it's worth upgrading.
All Broadband Insights
Browse all our expert guides, news, and analysis on UK broadband providers.
Related Plusnet Pages
Rating and review count verified from Trustpilot (December 2025). Visit Trustpilot directly for the most up-to-date ratings and to read actual customer reviews.