Plusnet Broadband Deals

Why Choose Plusnet?

Plusnet broadband goes head to head with BT, Sky, Virgin and leading brands not only on price (only 27.99 for Full Fibre 145) and range of package speeds (75-900 Mbps) but also no signup fees, loads of rewards, a range of perks, and a free router. To top it off, Plusnet has cleaned up on accolades, winning four 2024 Uswitch awards for the best value for money, customer service and overall best provider in the UK. If Plusnet is available in your area, it’s really a hard one to beat.

Plusnet Broadband Deals Guide

Latest Plusnet Broadband Deals

Truespeed Broadband Deals
Full Fibre 74 - With WIFI Connect
24-Month Contract - Full Fibre 74

Full Fibre 74
(Broadband Only)

74 Mbps ⬇️
Download 100MB in ~13.51 seconds
£24.99 per month
(Increases 31 March)

Average download speed: 74 Mb/s

Upload Speed: 20 Mb/s

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Speeds & Guarantees:

🔽 74 Mb/s Download Speed

💪 40 Mb/s Minimum Guaranteed Speed

🔼 20 Mb/s Upload Speed

Upfront & Monthly Costs:

💵 Monthly Cost: £24.99

🚚 £0 Activation Fee, Was £20

📅 Costs after 24 Months: Subject to change

🛠️ Broadband only, no phone line required

Features & Optional Extras:

🔌 Hub Two Router Included

🛡️ Plusnet SafeGuard and Plusnet Protect Powered by Norton Included

📈 Monthly Usage: Unlimited

Other Details:

🌐 Reliable and Superfast Internet Connection

🖥️ Ideal for Streaming and Gaming

📡 State-of-the-Art Router for Strong Connectivity

Full Fibre 145 - With WIFI Connect
24-Month Contract - Full Fibre 145

Full Fibre 145
(Broadband Only)

145 Mbps ⬇️
Download 100MB in ~6.9 seconds
£25.99 per month
(Increases 31 March)

Average download speed: 145 Mb/s

Upload Speed: 30 Mb/s

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Speeds & Guarantees:

🔽 145 Mb/s Download Speed

💪 80 Mb/s Minimum Guaranteed Speed

🔼 30 Mb/s Upload Speed

Upfront & Monthly Costs:

💵 Monthly Cost: £25.99

🚚 £0 Activation Fee, Was £20

📅 Costs after 24 Months: Subject to change

🛠️ Broadband only, no phone line required

Features & Optional Extras:

🔌 Hub Two Router Included

🛡️ Plusnet SafeGuard and Plusnet Protect Powered by Norton Included

📈 Monthly Usage: Unlimited

🎁 Exclusive discount applied

Other Details:

🌐 High-Speed Internet for Streaming and Gaming

🖥️ Reliable Connection with Advanced Router Technology

Full Fibre 300 - With WIFI Connect
24-Month Contract - Full Fibre 300

Full Fibre 300
(Broadband Only)

300 Mbps ⬇️
Download 100MB in ~3.33 seconds
£27.99 per month
(Increases 31 March)

Average download speed: 300 Mb/s

Upload Speed: 50 Mb/s

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Speeds & Guarantees:

🔽 300 Mb/s Download Speed

💪 165 Mb/s Minimum Guaranteed Speed

🔼 50 Mb/s Upload Speed

Upfront & Monthly Costs:

💵 Monthly Cost: £27.99

🚚 £0 Activation Fee, Was £20

📅 Costs after 24 Months: Subject to change

🛠️ Broadband only, no phone line required

Features & Optional Extras:

🔌 Hub Two Router Included

🛡️ Plusnet SafeGuard and Plusnet Protect Powered by Norton Included

📈 Monthly Usage: Unlimited

🎁 Exclusive discount applied

Other Details:

🌐 Ultra-Fast Internet Perfect for Heavy Usage

🖥️ Ideal for High-Quality Streaming and Online Gaming

Full Fibre 500 - With WIFI Connect
24-Month Contract - Full Fibre 500

Full Fibre 500
(Broadband Only)

500 Mbps ⬇️
Download 100MB in ~2 seconds
£33.99 per month
(Increases 31 March)

Average download speed: 500 Mb/s

Upload Speed: 75 Mb/s

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Speeds & Guarantees:

🔽 500 Mb/s Download Speed

💪 275 Mb/s Minimum Guaranteed Speed

🔼 75 Mb/s Upload Speed

Upfront & Monthly Costs:

💵 Monthly Cost: £33.99

🚚 £0 Activation Fee, Was £20

📅 Costs after 24 Months: Subject to change

🛠️ Broadband only, no phone line required

Features & Optional Extras:

🔌 Hub Two Router Included

🛡️ Plusnet SafeGuard and Plusnet Protect Powered by Norton Included

📈 Monthly Usage: Unlimited

Other Details:

🌐 Exceptionally High-Speed Internet for Intensive Use

🖥️ Perfect for 4K Streaming, Large Downloads, and Online Gaming

Full Fibre 900 - With WIFI Connect
24-Month Contract - Full Fibre 900

Full Fibre 900
(Broadband Only)

900 Mbps ⬇️
Download 100MB in ~1.11 seconds
£39.99 per month
(Increases 31 March)

Average download speed: 900 Mb/s

Upload Speed: 115 Mb/s

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Speeds & Guarantees:

🔽 900 Mb/s Download Speed

💪 500 Mb/s Minimum Guaranteed Speed

🔼 115 Mb/s Upload Speed

Upfront & Monthly Costs:

💵 Monthly Cost: £39.99

🚚 £0 Activation Fee, Was £20

📅 Costs after 24 Months: Subject to change

🛠️ Broadband only, no phone line required

Features & Optional Extras:

🔌 Hub Two Router Included

🛡️ Plusnet SafeGuard and Plusnet Protect Powered by Norton Included

📈 Monthly Usage: Unlimited

🎁 Exclusive discount applied

⚡ 25 x Faster than Unlimited Fibre

Other Details:

🌐 Top-Tier Speeds for the Most Demanding Online Activities

🖥️ Ideal for Ultra-High Definition Streaming and Professional Use

What is Plusnet Broadband?

About Plusnet Broadband

Plusnet Broadband is a UK-based internet service provider offering broadband services to residential and business customers, including fibre and full-fibre (FTTP) options. Founded in 1997 and headquartered in Sheffield, England, Plusnet differentiates itself by providing value-for-money services and award-winning customer support. The company operates under the broader BT Group (see our Plusnet vs. BT article) but maintains its brand identity and customer service ethos. Plusnet offers various broadband packages to meet user needs, from basic internet access to high-speed fibre broadband options. They also provide additional services such as landline telephone and TV packages, making them a comprehensive choice for UK consumers seeking reliable internet connectivity.

Plusnet Cheapest Deals

Plusnet Full Fibre broadband-only deals start at just £24.99 a month, including an up to £100 Reward Card for new customers. This straightforward deal aims to offer affordable high-speed internet to more households. However, it’s essential to note that prices will increase annually on 31 March by the Consumer Price Index rate of inflation plus 3.9%. Customers interested in this deal should enter their details online to check availability and offers specific to their area, with a separate path for existing customers to explore their options.

Switching to Plusnet is easy

Choose your package
Select the best broadband package for your needs and complete your order.
Activate your service
Plusnet will handle the setup and activate your service, usually within 10 working days.
Notify your provider
Plusnet will inform your provider, or you can do it if needed, ensuring a smooth transition.
Enjoy your service
Set up your router once it arrives and enjoy seamless broadband with Plusnet.

How Does Plusnet Broadband Compare?

Broadband Providers Comparison

A Comparison of Broadband Providers

Feature Plusnet BT Sky Virgin TalkTalk EE Vodafone
Quality of Support
Ease of Contact
Speed 74-900 Mbps 125-1,130 Mbps 36-900 Mbps 125-1,130 Mbps 65-152 Mbps 51-1,300 Mbps 73-910 Mbps
Price £27.99 - £45.99 £27.99 - £57.99 £26.99 - £45.99 £34.50 - £44.00 £17.50 - £28.00 £27.99 - £40.99 £27.99 - £57.99

What are the Benefits fo Plusnet Broadband?

Benefits of Plusnet Broadband

12 Benefits of Plusnet Broadband

Diversity of Packages

Diversity of Packages

Not all low-cost broadband providers have a complete suite of full fibre offerings, but Plusnet does. Packages range from 74 Mbps to 900 Mbps, offering better value for money than BT, Sky, and Virgin. This ensures that you have access to a variety of packages that suit your needs and budget, all with excellent performance and reliability.

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No Activation Fees

No Activation Fees

Plusnet has waived its £20 activation fee across all five of its full fibre packages. This means that you can get started with your new broadband service without any additional costs, making the transition smooth and affordable.

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Price Transparency

Price Transparency

Plusnet’s pricing strategy is straightforward and transparent, with no hidden charges and a clear breakdown of costs. This ensures that you always know what you are paying for, making it easier to manage your budget and avoid unexpected expenses.

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Free Security Features

Free Security Features

Plusnet packages come with Plusnet SafeGuard and Plusnet Protect Powered by Norton. These features provide comprehensive protection against online threats, ensuring that your personal information and devices are secure at all times.

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Free Router

Free Router

All full fibre packages come with a free Hub Two router, ideal for full-fibre broadband with 4 X Gigabit Ethernet ports, a USB 2 port, and Wi-FI 5 capability. This ensures that you have the best equipment to take full advantage of your broadband service.

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The Plusnet Reward Card, available to new customers on selected deals, functions like cash and can be used in many stores. This offers great flexibility and additional value, making your broadband service even more rewarding.

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Customers enjoy exclusive offers from various brands, including iced coffees and natural skincare products, while staying connected with Plusnet's reliable broadband. These perks add extra value to your subscription, making your experience more enjoyable.

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Environmental Focus

Environmental Focus

Plusnet's network has been using 100% renewable energy since 2021. This commitment to sustainability ensures that your broadband service has a minimal environmental impact, contributing to a greener future.

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Customer Support

Customer Support

Plusnet provides award-winning, UK-based customer support, available seven days a week. This ensures that you always have access to help and assistance when you need it, making your experience smoother and more satisfying.

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Plusnet makes switching to their services easy for customers. Their simple three-step process ensures a hassle-free transition: choose your package, place your order, and let Plusnet handle the rest. You'll be up and running in no time.

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No Landline Needed

No Landline Needed

Broadband options are available without the requirement of a landline. This flexibility allows you to choose a package that fits your needs without being tied to unnecessary services, reducing your overall costs.

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Referral Programme

Referral Programme

Plusnet’s network has been using 100% renewable energy since 2021. By referring friends and family, you can earn bill credits while helping others benefit from Plusnet's exceptional broadband services.

Find Out More

What Speeds Can I Get on Plusnet Broadband?

Speeds, Features and Price Points

Full Fibre is capable of delivering speeds up to 10,000 Mbps, making it far faster than its counterparts and future-proofing your connection for any upgrades.

Full Fibre broadband has reached more than 17 million UK homes, with 57% of UK homes now having access, up from 42% in the previous year. This rapid expansion is part of the broader push to digitalise the UK, with the government investing over £1 billion in contracts to extend this service to approximately 677,000 rural homes and businesses across England, committed to bridging the digital divide.

While Full Fibre broadband continues to roll out across the country, reaching 52% of UK premises and supported by nearly 22.4 million homes having access to gigabit-capable networks, its availability is yet to be universal.

Plusnet Broadband - Spring Offers
Plusnet Broadband Slider
Full Fibre 74 - For busy households
  • 74Mb average download speed
  • £27.99 a month
  • No setup fee
  • 24-month contract
  • 40Mb minimum guaranteed speed
  • 20Mb estimated upload speed
  • Hub Two router included
Plusnet New Customer Deals - On Sale

A Look at Plusnet Broadband Speeds, Features and Price Points

On the lowest tier, the Fibre package offers average speeds of 66 Mbps, making it a suitable choice for smaller homes or families of 1-3 occupants. It is adept at handling activities like smooth HD streaming and online gaming. However, the flagship in Plusnet’s lineup is undoubtedly its Full Fibre range, which includes packages from 74 Mbps to an impressive 900 Mbps. The pinnacle of this range is the Full Fibre 900 package, boasting download speeds of up to 900 Mbps and upload speeds of around 115 Mbps. This package is tailor-made for demanding internet tasks such as 4K streaming and large-scale downloads.

When it comes to performance, Plusnet is a clear winner. Its top-tier packages consistently deliver download speeds between 500-700 Mbps over Wi-Fi and a staggering 900-950 Mbps via an Ethernet connection. The ultra-low latency, ranging from 5-15 ms, is a game-changer for real-time online activities like gaming and HD video conferencing. With Plusnet, you can be confident that your internet connection will never be a bottleneck for your online activities.

One of the standout features of Plusnet is its competitive pricing and flexible contracts. Starting at just £24.99 per month, Plusnet broadband packages offer a range of options based on speed and contract duration. Whether you prefer a 12-month or 24-month contract, Plusnet ensures you get the best value for your money. It’s worth noting that Plusnet has an annual price increase policy based on the CPI rate of inflation plus 3.9%, but this is a small price to pay for the quality and reliability of their service.

The technical aspect of Plusnet’s service is also commendable. Plusnet full fibre packages include the Plusnet Hub 2 router, similar to the BT Smart Hub 2. The router is known for its excellent Wi-Fi coverage and is equipped with multiple Ethernet ports.

Plusnet Broadband Reviews

A Mix of Plusnet Reviews

Plusnet has mixed reviews from its customers, with a range of different experiences of the service. While some users praise the company for its excellent customer service and reliable broadband packages, others have encountered issues with speed, reliability, and customer support. Here are some of the reviews from Plusnet users.

Great Value
Compared to previous provider (onestream) plusnet are fab. I can understand the bills, no hidden extras, speed as expected (can now watch films and TV online). I don't understand how plus net have a lower rating than onestream. Spoke to them on phone when joining. No issues so far.
Trustpilot Review
Date of experience: 01 June 2024
Excellent Service
I rang Plusnet when my internet stopped working, worried after seeing all the poor reviews. But my experience could not have been better. They answered the phone promptly and the person I spoke to said I needed an engineer visit, he contacted Openreach who arranged to come the next morning. The engineer arrived at 8am as promised, spent some time replacing an old box high up on the outside wall, checked everything thoroughly and left me with a perfectly working service - all done in less than 24 hours from my initial call. I have been with Plusnet for many years and have always had good service, would highly recommend them.
Trustpilot Review
Date of experience: 29 May 2024
Great Customer Service
I've always found customer service good with Plusnet. I'd like to thank Sandro from Leeds, he was very helpful helping me with my mum's home phone and broadband. Thank you, great service.
Trustpilot Review
Date of experience: 30 May 2024
Happy Customer
I’ve been with Plusnet for well over 10 years as I’ve always managed to get onto a good deal at renewal. Even moving house with them was easy. Just recently upgraded to FTTP and service went a bit awry, however, a call with their support team has got it resolved. Has no issue getting through to them. Whenever I call them pick up is quick. Tech support does a call back from a text bot service and says it will be within 30 mins. My call was more like 10 mins. Very happy with their customer support.
Trustpilot Review
Date of experience: 24 June 2023
Broadband Speed Guarantee
The guaranteed speed does not apply to Wi-Fi. It only applies if you're physically connected to the network which no one is today. Nor was explicitly highlighted in the contract. Recommend you avoid, or at least have a detailed read through the contract before signing... which I should have done.
Trustpilot Review
Date of experience: 31 May 2024
Cannot Fault Them
I changed my Broadband provider to Plusnet and I am very pleased with the result. I called them on 21/05/24 and on Friday 24/05/24 my new broadband was activated and is the best service I have ever received. Advisor for Plusnet was Baba vj from Sheffield and he was very efficient I now get superfast Broadband for just over half the price I paid before for very poor slow broadband. Thanks to Plusnet and Baba.
Trustpilot Review
Date of experience: 25 May 2024
Very Happy
Had a few problems on the line. Had no problem getting through to humans for help. I would use their service again.
Trustpilot Review
Date of experience: 19 October 2023
Excellent Customer Service
I have been with Plusnet broadband for several years and never had any problems with their service. Today I spoke to customer advisor Luke in Sheffield. After answering my call almost immediately, he went above and beyond to help me with my query in a manner that I could fully understand. Excellent customer service. Thank you. Review
Date of experience: 05 December 2023
Reliable Service
Originally went with Plusnet as had been impressed with the customer service experience whilst dealing with my parents' broadband. And the technical support has been good. But really feels like the good people that work there aren't being supported by the higher-ups. But the connection to my property has always been reliable. Review
Date of experience: 05 October 2023
Consistent and Helpful
The Broadband side of things is fine, but just don't waste your time with their Webmail. Utterly hopeless, and whilst you might get in very early in the morning, from then on it's unlikely to connect until late evening. If Email is important to you, choose another Provider, as Plusnet is useless. Review
Date of experience: 13 July 2023
Price Increase Issues
Signed up for 2 years at 31.99. 2nd month was sent an email that my price is being increased by 2.53 per month. Apparently, they raise their prices every March on all contracts... so what is the point in me being in a contract with these muppets then? It is in their terms and conditions - I read them after I got this email, but from a legal standpoint it's got to be dubious. They didn't point out that the price would change and if they had, I wouldn't have gone with them. Definitely leaving them at the end of the contract. Unfortunately, I have nearly 2 years to go. Review
Date of experience: 23 February 2024
Customer Service Needs Improvement
Really poor customer service. I have been a loyal customer with Plusnet. My bills nearly doubled. Explained to William, customer service assistant, no refund allowed, not interested. Response must have gone to your spam. In the current economic climate, the company should be a little more empathetic. Review
Date of experience: 09 February 2024

Pros and Cons of Plusnet Broadband Packages

Broadband Packages
Table of Plusnet broadband packages with download and upload speeds, and monthly costs.
Broadband Package Download Speed Upload Speed Monthly Cost
Full Fibre 74 74 Mbps 20 Mbps £27.99 (increases 31 March)
Full Fibre 145 145 Mbps 30 Mbps £27.99 (increases 31 March)
Full Fibre 300 300 Mbps 50 Mbps £29.99 (increases 31 March)
Full Fibre 500 500 Mbps 75 Mbps £33.99 (increases 31 March)
Full Fibre 900 900 Mbps 115 Mbps £41.99 (increases 31 March)
Source: Plusnet - Latest Speed and Pricing Full Fibre Broadband.

Differences Between Traditional FTTC and Full Fibre

Standard Fibre (FTTC)

  • Speed Variability: Irrespective of the FTTC package, internet speeds will vary based on distance from the local street cabinet and any interference on the copper cable.
  • Usage Suitability: While slower than full fibre, FFTC is suitable for regular activities like web browsing and HD streaming.
  • Pricing: Because FTTC fibre internet speeds are typically slower than the full fibre, they’re usually cheaper, but that does vary by provider and package.

Full Fibre (FTTP)

  • Ultrafast Speeds: Capable of up to 900 Mbps, about 25 times faster than traditional broadband.
  • Reliability and Installation: Direct fibre optic connection to the home enhances reliability and eliminates the need for a phone line.
  • Heavy Usage: Ideal for intensive internet use, such as streaming, gaming, and large file transfers.
  • Future-Proof: Various package options cater to different user needs, from individuals to large households.

Fibre to the Cabinet (FTTC)

Plusnet Fibre to the Cabinet FTTC

Full Fibre to the Premises (FTTP)

Full Fibre light map

The Evolution of Plusnet Broadband

Plusnet Broadband is part of the BT Group but operates independently from BT. Founded in 1997 as Force9 Internet, Plusnet evolved from offering dial-up internet to ADSL and full-fibre/SoGEA broadband services. Acquired by BT Group in 2007, Plusnet became a distinct brand, focusing on providing straightforward broadband and telecommunication services. 

You may be familiar with Plusnet’s advertising campaigns – they’re usually quite funny. Initially using the strapline “Good Honest Broadband from Yorkshire,” Plusnet later adopted the slogan “We’ll do you proud” in 2012, emphasising their focus on customer service and satisfaction. 

In 2023 Plusnet rebranded to “That’s a Plus” which marked a shift in their marketing strategy, and most notably for customers in the perks and rewards that Plusnet offers. This rebranding campaign included a visually striking TV commercial, “No Fluff,” featuring comedian David Earl as the voiceover artist. The campaign is part of a full brand refresh across TV, social media, direct mail, and the Plusnet website, focusing on straightforward, no-nonsense broadband services.

Plusnet Broadband A Brief History Roadmap

Broadband Services and Customer Experience

Understanding Plusnet’s history offers insight into its current brand identity. Beginning as a dial-up service in 1997 and transitioning to ADSL broadband in 2000, Plusnet expanded to fibre broadband, adapting to the increasing demand for faster internet. Today, Plusnet is recognised for its ultra-low latency (5-15 ms), enhancing experiences in gaming and HD video conferencing coupled with competitive pricing, flexible contracts, and a strong focus on customer service, environmental responsibility, and inclusivity. Although part of the BT Group, Plusnet stands out in the UK broadband market, focusing on genuine good value and outstanding no-frill full-fibre broadband.

Awards, Rewards and Perks of Plusnet Broadband

Plusnet is renowned for its award-winning, UK-based support, ensuring a positive user experience. This is supplemented by the Plusnet Community online forum, which is an additional support and engagement platform.

If the awards don’t tempt you, new customers can benefit from various rewards, including a referral scheme for bill discounts and the Plusnet Protect antivirus package. The Plusnet Reward Card, available to new customers, is widely accepted in stores that support Mastercard.

The provider’s call packages, such as Evening & Weekend UK/Mobile calls, Unlimited UK & Mobile calls, and Anytime International calls, are designed with specific fair usage policies, catering to a variety of calling needs.

Plusnet’s commitment extends beyond just providing internet services. The company is dedicated to sustainable operations, actively working to reduce its carbon footprint. This reflects a strong sense of environmental responsibility.

Lastly, Plusnet demonstrates its inclusivity by offering features and services that accommodate users with disabilities, ensuring that its services are accessible to a broad spectrum of customers.

Pros and Cons of Plusnet Broadband

Pros and Cons
Table outlining the pros and cons of Plusnet broadband packages.
Pros Cons
Various speed options catering to different needs Speeds and availability vary by location
Competitive pricing and deals Some packages may require a 24-month commitment
No landline required for certain packages Customer service experiences can vary
Enhanced security features Potentially higher prices post-contract period
Good for standard browsing and streaming needs Not all areas have access to the highest speed packages
Reliable service with widespread coverage Limited ultrafast options compared to some competitors
Options for bundling with TV and mobile services Speeds may not be sufficient for very high-usage households

Key Features of Plusnet Broadband​

We’ve covered the top-line features of Plusnet Broadband, and now let’s get into the detail and specifics of what Plusnet offers. This comprehensive table outlines everything from the variety of broadband packages to the intricacies of their customer service, ensuring you have all the information you need to understand Plusnet’s broadband deals in depth.

Feature Cards

A Range of Broadband Packages

Unlimited Broadband (10Mbps), Fibre (66Mbps), Full Fibre (74-900Mbps)


Ultra Low Latency

Ultra-low latency, typically 5-15 ms, ideal for gaming, HD streaming, and video calls

Contract Length

12-month (not available online) and 24-month contracts


Usage Policy

Unlimited usage, no traffic management


Broadband-Only Option

All packages are broadband-only, with optional line rental and call packages


Call Package Options

Evening & Weekend UK/Mobile, Unlimited UK/Mobile, Anytime International Calls


Router Specifications

Hub Two Router (Wi-Fi 5, dual-band, multiple Ethernet ports)


Installation & Set-up

Self-setup; engineer visit required for full-fibre service/new landlines


Customer Service

Award-winning, UK-based customer service, online community forum


Additional Offers & Extras

Referral scheme for bill discounts, Plusnet Protect antivirus, various rewards for new customers


Price Increase Policy

Annual price increase based on CPI rate of inflation plus 3.9%


Service Availability Check

Use Plusnet's broadband availability checker with postcode


TV and Mobile Services

No TV services; mobile phone services available separately through Plusnet Mobile


Installation Cost

£49.99 for new landline installation, free router with contract

Engineer Visit Wait Time

Approximately 14 days with existing landline, 21 days without


Customer Support Options

Phone support (8am-8pm), Plusnet Community online forum


Security Software

Plusnet Protect powered by McAfee, including spam protection and firewall


Parental Control Options

Plusnet SafeGuard for filtering inappropriate web content


Additional Broadband Perks

Free gifts, vouchers, Plusnet Reward Card offers for new customers


Price Range

Starts from £24.99 a month, varies by package and speed


Reward Card Offer

Plusnet Reward Card for new customers, usable in stores accepting Mastercard®

Speed Range

10Mbps (ADSL) up to 900Mbps (Full Fibre)


Router Quality

Which? Best Buy Hub Two Router, endorsed for performance and reliability


Award Recognition

Voted Uswitch large Broadband Provider of the Year 2023


Switching Process

Easy switching process in 3 steps, assistance provided for transition


Call Plan Details

Fair usage limits on call plans, inclusive minutes and discounts on international calls


Voicemail and Caller Display

Options for advanced voicemail services and caller display features


Call Protect Feature

Plusnet Call Protect for blocking nuisance calls

Plusnet Reward Card

Plusnet Perks - A Loyalty Reward Programme

The Plusnet Perks loyalty reward program offers great value from Plusnet beyond broadband. The program offers a variety of exclusive deals and discounts from a wide range of brands, catering to different interests and needs. Customers can enjoy perks such as discounted rates on Jimmy’s Iced Coffee, savings with Tastecard for dining and cinema tickets, eco-friendly products like Wild deodorant, and culinary delights from SimplyCook and Gousto.

If you want a health kick, the program includes offers on fitness classes with FIIT, beauty products from The Body Shop, speciality coffee subscriptions, a variety of audiobooks and podcasts through Audible, and even tailored pet food from

Beyond these product and service discounts, Plusnet also provides valuable tools and opportunities to save on their services.

The Free Plusnet SafeGuard offers enhanced online safety with its parental control features, ensuring a secure internet experience. Furthermore, the ‘Refer a Friend’ scheme is particularly beneficial, as it allows customers to earn savings on their bills for each successful referral, potentially leading to complimentary broadband service. These perks are easily accessible to customers who can view and claim them by logging into their Plusnet account.

Plusnet Reward Card

Plusnet Broadband Sales

Plusnet is currently running a sale on their Full Fibre broadband deals, offering new customers the chance to receive up to a £100 Reward Card on selected packages. This sale is an excellent opportunity for those looking to switch to Plusnet or upgrade their current plan. Customers can check the available deals in their area by entering their details, including their postcode and optionally their landline number, on the Plusnet website.

The Plusnet Reward Card, available to new customers on selected deals, functions like a preloaded cash card. It can be used for purchases online and in most high-street stores that display the Mastercard® logo. Customers can claim this card once their broadband service is active, adhering to the terms and conditions of the offer.

For those whose broadband contracts are ending in January and are considering switching providers, Plusnet makes the process a breeze. By entering your details into Plusnet’s broadband postcode checker, you can instantly find out what deals are available to you. Plusnet takes care of communicating with your current provider, ensuring a seamless switch. If your current provider is a cable service like Virgin or another non-Openreach network provider, you’ll just need to inform them yourself, typically giving around 30 days’ notice.

It’s crucial to be aware that prices for broadband, line rental, call plans, and call charges are subject to an annual increase each March, based on the Consumer Price Index rate of inflation plus an additional 3.9%. This and other potential changes in prices, content, and terms during the contract are detailed in Plusnet’s CPI Plus 3.9% Guide and full residential terms and conditions. Checking this information can help you make an informed decision about your broadband plan.

Existing Plusnet customers are encouraged to sign in to view exclusive deals. Plusnet’s commitment to customer service and satisfaction is evident in its range of offers and its partnership with Internet Matters, which emphasises its focus on internet safety.

Plusnet Security Packages

Parental Control, Antivirus and Antimalware Protection

Plusnet offers two essential security packages, Plusnet Safeguard and Plusnet Protect, to ensure a safe and family-friendly online experience. Plusnet Protect, powered by Norton™, is a comprehensive security suite with all Plusnet broadband packages. It provides robust protection against online threats, including virus protection for various devices, safe search features, extra security for online banking, webcam safeguards, and a password manager. This package protects up to seven devices, ensuring comprehensive coverage for your digital life.

In addition to data protection, Plusnet strongly emphasises family safety with Plusnet Safeguard. This feature includes parental controls that allow you to block inappropriate content, set safe browsing limits, and manage online time for your family. Plusnet has collaborated with Internet Matters to offer resources and videos to help parents navigate internet safety for children. 

Plusnet Safeguard and Plusnet Protect are standard with Plusnet’s broadband packages, emphasising the company’s commitment to online security and safety. Plusnet’s partnership with Internet Matters further highlights their dedication to creating a safer internet environment for children.

Plusnet Pink Plus

Summary of Benefits and Considerations

Feature Description More Info
Ultra-Fast Speeds
Plusnet’s Full Fibre offers speeds up to 900Mb, making it up to 25 times faster than average. Enjoy lightning-fast downloads, smooth streaming, and seamless online gaming. Find out more
Flexible Broadband Solutions
If Full Fibre isn’t yet in your area, Plusnet ensures you still get the best available speed through reliable broadband alternatives, keeping you always connected. Find out more
Perks of the Plusnet Reward Card
The Plusnet Reward Card acts like a preloaded credit card, valid in stores and online where Mastercard® is accepted. Available to new customers on selected deals. Find out more
Upgrading as You Go
Plusnet offers the fastest possible speeds available at your address. As their network expands, they upgrade your service to ensure you’re always benefiting from the latest technology. Find out more
Award-Winning Service
Plusnet has a solid reputation, having won accolades like the Uswitch Large Broadband Provider of the Year 2023, reflecting their commitment to excellent service and customer satisfaction. Find out more
Dedicated Customer Support
Plusnet’s UK-based customer service team is available seven days a week, ensuring you receive timely and effective support whenever needed. Find out more
Hassle-Free Switching
Switching to Plusnet is seamless: 1. Sign up online or by phone. 2. Plusnet will handle the switch with your current provider. 3. Receive your new router and connect it with minimal disruption. Find out more
Broadband Only Options
Plusnet offers broadband-only packages without mandatory landline services, ideal for modern digital-centric users. Future-proofed for the copper to digital transition in 2025. Find out more
Annual Price Adjustments
Prices for broadband and line rental will rise each March in line with the Consumer Price Index rate of inflation plus 3.9%, allowing Plusnet to continue investing in their network and services. Find out more
Contract Flexibility
Plusnet provides options for 12, 18, or 24-month contracts, with variations in pricing and terms. Choose a plan that best fits your needs and budget. Find out more
Installation Details
An Openreach survey might be needed for Full Fibre connections to ensure the best installation. Plusnet coordinates this process for a smooth transition. Find out more
Online Safety Features
Plusnet Safeguard and Norton™ powered security packages offer added online protection, helping to protect your devices and personal information from online threats. Find out more
Contact Options
Plusnet’s customer service is just a call away for any inquiries or assistance. Multiple contact options, including phone, email, and live chat, are available. Find out more
Stay Updated
Keep up with Plusnet’s latest updates via their social media channels: Facebook, Instagram, Twitter (X), and YouTube. Follow them to stay informed about new offers, services, and updates. Find out more

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What is Plusnet SoGEA?

January 29, 2024/

What is Plusnet SoGEA? View Plusnet Fibre Deals What is SoGEA? SoGEA, or Single Order Generic Ethernet Access, is a…

Plusnet Broadband FAQs

Plusnet offers five Full Fibre broadband packages with average download speeds of 74Mb, 145Mb, 300Mb, 500Mb, and 900Mb. These packages do not require a phone line and include a Hub Two router.
Switching to Plusnet is straightforward. You can sign up online or call 0330 1239 123, and Plusnet will handle the switch, including contacting your current provider.
Full Fibre broadband, also known as Fibre to the Premises (FTTP), uses 100% fibre optic cables directly to your home, offering ultrafast and reliable speeds without needing a phone line. This contrasts with traditional broadband, which uses copper wires.
Yes, all Plusnet Full Fibre packages come with unlimited data, allowing you to use the internet as much as you like without any data caps.
Plusnet's current Full Fibre deals have no activation fees, although this may change with future promotions. Always check the latest deal details.
Installation typically takes 3-10 working days. An Openreach engineer will visit your home to set up the connection, and Plusnet will inform you of any additional checks or work required.
No, Full Fibre broadband does not require a phone line, which can save you the cost of line rental.
If you upgrade to Full Fibre, your phone line will no longer be required for your broadband connection. Contact Plusnet for digital alternatives if you rely on services connected to your phone line, such as personal alarms.
Yes, Plusnet frequently offers exclusive discounts on their broadband packages. For example, current deals include reduced monthly prices and no activation fees. Check the Plusnet website or call their customer service for the latest promotions.
Plusnet provides a Hub Two router with all their Full Fibre broadband packages. This router supports high speeds and strong WiFi connections. Plusnet SafeGuard and Plusnet Protect powered by Norton are also included to enhance your online security.
Note: Deals on Broadband is a comparison website for broadband providers. We don’t own any services. Broadband deals and packages change frequently. While we aim to keep all information on this site up-to-date, we strongly recommend checking the current information for each service provider for accurate and recent pricing, information, and terms and conditions.

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