Virgin Media Volt
Broadband Deals
Complete Guide to Volt Benefits - December 2025
Free Speed Boosts + Double O2 Data
Article Summary
Updated for December 2025 with the latest Volt speed boost tiers
Free automatic upgrade to the next broadband speed - no action needed
Double your O2 mobile data at no extra cost
Exclusive O2 Priority access with event tickets and offers
Free WiFi Pods available for eligible households
Article Summary
Updated for December 2025 with the latest Volt speed boost tiers
Free automatic upgrade to the next broadband speed - no action needed
Double your O2 mobile data at no extra cost
Exclusive O2 Priority access with event tickets and offers
Free WiFi Pods available for eligible households
Virgin Media Packages with Volt Speed Boosts - December 2025
See the Volt speed boost you'll receive when combining Virgin broadband with an O2 mobile plan
M125 Fibre with Volt
264 Mbps with Volt
132→264 Mbps
20 Mbps
- •Base speed: 132Mbps
- •With Volt: 264Mbps (doubled)
- •Double O2 mobile data
- •Hub 4 router included
- •FREE setup
18 month contract
M350 Fibre with Volt
516 Mbps with Volt
362→516 Mbps
52 Mbps
- •Base speed: 362Mbps
- •With Volt: 516Mbps
- •Double O2 mobile data
- •Hub 5 WiFi 6 router
- •FREE setup
18 month contract
Gig1 Fibre with Volt
1362 Mbps with Volt
1130→1362 Mbps
104 Mbps
- •Base speed: 1130Mbps
- •With Volt: 1362Mbps
- •Double O2 mobile data
- •Hub 5 WiFi 6 router
- •FREE setup
18 month contract
What is Virgin Media Volt?
The Virgin Media O2 Merger
In June 2021, Virgin Media and O2 officially merged to create Virgin Media O2, one of the UK's largest telecommunications companies. This merger brought together Virgin Media's extensive cable and broadband network with O2's mobile infrastructure, creating opportunities for bundled benefits that neither company could offer alone. The result was Volt - a unique rewards programme designed to incentivise customers to use both Virgin Media broadband and O2 mobile services.
Volt represents the tangible benefits of this merger for customers. Rather than simply combining two companies, Virgin Media O2 created genuine value by offering free speed upgrades and doubled mobile data when customers have services from both brands. This approach has proven extremely popular, with millions of UK households now benefiting from Volt rewards by combining their home broadband with O2 Pay Monthly mobile contracts.
How Volt Benefits Work
Volt benefits activate automatically when you link an eligible Virgin Media broadband account with an eligible O2 Pay Monthly mobile account. There's no additional cost - the benefits are included free as a reward for having both services. Once your accounts are linked through the My Virgin Media or My O2 app, the benefits typically activate within a few days and remain active for as long as you maintain both services.
The specific benefits you receive depend on your Virgin Media broadband tier. Higher broadband packages unlock greater speed boosts, while all Volt-eligible combinations receive doubled O2 mobile data and O2 Priority access. If you upgrade your broadband package while on Volt, your speed boost automatically increases to match the new tier. Similarly, your O2 data doubling applies to whatever data allowance you have on your mobile plan.
Complete Volt Speed Boost Reference
See exactly how much faster your Virgin Media broadband becomes when you activate Volt with an O2 mobile plan
| Package | Standard Speed | With Volt | Boost Amount |
|---|---|---|---|
| M125 Fibre | 132 Mbps | 264 Mbps | +132 Mbps (2x) |
| M250 Fibre | 264 Mbps | 362 Mbps | +98 Mbps |
| M350 Fibre | 362 Mbps | 516 Mbps | +154 Mbps |
| M500 Fibre | 516 Mbps | 1130 Mbps | +614 Mbps (2x) |
| Gig1 Fibre | 1130 Mbps | 1362 Mbps | +232 Mbps |
Speed boosts apply to download speeds and are applied automatically when accounts are linked. Upload speeds remain unchanged.
The Three Key Volt Benefits Explained
Free Speed Boost
The headline Volt benefit is the automatic broadband speed upgrade. When you activate Volt, your broadband is boosted to the next speed tier at no extra cost. This happens through a remote software change - no engineer visit or new equipment required in most cases. The speed boost is permanent while you maintain both services, and if your standard package speed increases (through network upgrades), your Volt-boosted speed increases proportionally.
The M125 package doubles from 132Mbps to 264Mbps with Volt, while M500 jumps from 516Mbps to a full gigabit at 1130Mbps. Even Gig1 customers benefit, with speeds increasing from 1130Mbps to 1362Mbps. For most households, this free upgrade is worth £5-10 per month compared to paying for the higher tier directly.
Double O2 Mobile Data
Your O2 Pay Monthly mobile data allowance is doubled at no additional cost. If your plan includes 10GB of data, Volt gives you 20GB. A 50GB plan becomes 100GB. Even smaller allowances benefit - a 3GB plan becomes 6GB. The doubled data applies for as long as you maintain both Virgin Media broadband and your O2 Pay Monthly contract.
For customers with unlimited O2 data plans, the doubling doesn't apply (since unlimited is already unlimited), but you still receive all other Volt benefits including the broadband speed boost and O2 Priority access. If you upgrade or change your O2 plan while on Volt, the data doubling automatically adjusts to your new allowance within a few days.
Extra Perks & WiFi Pods
Volt customers gain exclusive access to O2 Priority, the rewards programme offering discounted event tickets, exclusive offers at restaurants and retailers, and early access to concert pre-sales. Priority benefits include free coffees, cinema tickets, and money off at high street shops. These offers change regularly, providing ongoing value throughout your contract.
Additionally, Volt customers become eligible for Virgin Media's WiFi Pod system - mesh WiFi extenders that eliminate dead spots and provide consistent coverage throughout larger homes. While WiFi Pods aren't automatically included, Volt customers can request them if experiencing coverage issues. The pods work seamlessly with your Virgin Media router to create a whole-home WiFi mesh network.
How to Get Virgin Media Volt Benefits
Have Virgin Media Broadband
You need an active Virgin Media broadband package at any speed tier - M125, M250, M350, M500, or Gig1. All Virgin Media broadband packages are Volt-eligible, including bundles with TV and phone. The broadband must be a residential (not business) account, and you need to be the account holder or an authorised user. New and existing Virgin Media customers both qualify for Volt.
Have an O2 Pay Monthly Mobile Plan
You need an O2 Pay Monthly mobile phone contract - Pay As You Go plans don't qualify for Volt. The O2 plan doesn't need to be in the same name as the Virgin Media account, but it must be linked through the app. O2 SIM-only plans and device plans both qualify. Business O2 accounts typically don't qualify unless they're sole trader accounts. If you're not currently with O2, switching is straightforward and you can keep your existing phone number.
Link Your Accounts in the App
Download the My Virgin Media app (or My O2 app) and sign in to your account. Navigate to the Volt section and follow the prompts to link your Virgin Media and O2 accounts. You'll need to verify both accounts using the mobile number and Virgin Media account details. The linking process takes just a few minutes, and Volt benefits typically activate within 24-72 hours. You'll receive a confirmation once Volt is active on your accounts.
Volt Eligibility: What Qualifies and What Doesn't
What Qualifies for Volt
- Any Virgin Media residential broadband package (M125, M250, M350, M500, Gig1)
- Virgin Media bundles including TV and/or phone
- O2 Pay Monthly phone contracts (all allowances)
- O2 SIM-only Pay Monthly plans
- O2 device plans with monthly payments
- Multiple O2 lines on the same Virgin account
- New Virgin Media customers from day one
- Existing Virgin Media customers adding O2
- Existing O2 customers adding Virgin Media
What Doesn't Qualify
- O2 Pay As You Go (PAYG) mobile plans
- Virgin Media business broadband accounts
- O2 business mobile accounts (except sole traders)
- Virgin Mobile (different from O2)
- Other mobile networks (EE, Three, Vodafone, etc.)
- Virgin Media broadband-only with no O2 plan
- O2 mobile-only with no Virgin Media broadband
- Accounts with outstanding payment issues
- Virgin Media TV-only packages (no broadband)
Frequently Asked Questions About Virgin Media Volt
Does Volt cost anything extra?
No, Volt benefits are completely free. There's no additional charge to activate or maintain Volt - the speed boosts, doubled data, and O2 Priority access are all included as a reward for having both Virgin Media broadband and O2 Pay Monthly services. You simply pay your normal prices for each service, and the Volt benefits are added on top at no cost. This makes Volt exceptional value, as you're essentially getting a free upgrade worth £5-15 per month depending on your packages.
How long does it take for Volt to activate?
After linking your accounts through the My Virgin Media or My O2 app, Volt benefits typically activate within 24-72 hours. The broadband speed boost is applied remotely through a network configuration change - no engineer visit or equipment change is needed. You'll receive a notification in the app when Volt is active. The doubled O2 data usually appears on your account within the same timeframe. If benefits haven't activated after 5 days, contact Virgin Media customer service who can manually trigger the activation.
What happens to Volt if I cancel one service?
If you cancel either your Virgin Media broadband or your O2 Pay Monthly mobile plan, your Volt benefits will be removed. Your broadband speed will revert to the standard speed for your package (e.g., M350 would go from 516Mbps back to 362Mbps), and your O2 data would return to the standard allowance. This typically happens within a few days of the cancellation. If you later re-add the cancelled service, you can re-activate Volt by linking your accounts again through the app. There's no penalty for losing and regaining Volt - it simply depends on having both qualifying services active.
Can multiple O2 lines benefit from one Virgin account?
Yes, you can link multiple O2 Pay Monthly lines to a single Virgin Media broadband account. Each linked O2 line receives the doubled data benefit independently. For example, if you have a family with three O2 Pay Monthly contracts and one Virgin Media broadband account, all three mobile lines can have their data doubled through Volt. However, the broadband speed boost applies once to the broadband connection - you don't get additional speed boosts for having multiple O2 lines, just the one upgrade to the next tier.
Do I need a new router for the Volt speed boost?
In most cases, no new router is needed for the Volt speed boost. The speed upgrade is applied through a remote network configuration change. However, if your current router doesn't support the boosted speeds, Virgin Media may send you an upgraded router at no cost. For example, if you have an older Hub 3 and upgrade to M350 with Volt (516Mbps), you might receive a Hub 4 or Hub 5 capable of handling the higher speeds. WiFi speeds depend on your router and devices - to achieve full Volt speeds, you may need to use an ethernet cable or ensure you have a WiFi 5 or WiFi 6 capable device near your router.
Is Volt available to existing customers or only new sign-ups?
Volt is available to both new and existing customers. If you already have Virgin Media broadband, you can add an O2 Pay Monthly plan and activate Volt immediately. Similarly, if you're an existing O2 customer, you can sign up for Virgin Media broadband and get Volt benefits from day one. There's no waiting period or minimum tenure required - as soon as you have both qualifying services and link them in the app, Volt activates. This makes Volt an excellent reason to consider switching your mobile to O2 if you're already a Virgin Media broadband customer, or vice versa.
Is Virgin Media Volt Worth It?
Speed Value
The M350→516Mbps upgrade alone is worth £5/month. M500→1130Mbps saves approximately £8/month compared to paying for Gig1 directly.
Data Value
Doubling from 30GB to 60GB on O2 would typically cost an extra £6-8/month. Volt gives you this upgrade completely free.
Priority Perks
O2 Priority offers genuinely useful perks - free coffees, cinema tickets, and event access that can save £10-20 per month if used.
Virgin Media Volt offers genuine, tangible value at no extra cost. If you're already considering both Virgin Media broadband and O2 mobile, or if you currently have one and could switch the other, Volt provides excellent incentive to consolidate your services. The combined value of the speed boost, doubled data, and O2 Priority access is worth approximately £15-25 per month depending on your specific packages.
The main consideration is whether O2's mobile network and pricing works for your needs. O2 has excellent UK coverage and competitive pricing, but if you're currently on an exceptional deal with another network, you'd need to weigh whether the Volt benefits outweigh any cost difference. For most households, especially those with multiple family members who could all benefit from doubled O2 data, Volt represents exceptional value and is absolutely worth activating.
Virgin Media Volt Benefits Summary
- ✓Free Speed Boosts: Automatically upgrade to the next broadband speed tier at no extra cost when you activate Volt.
- ✓Double O2 Mobile Data: Your O2 Pay Monthly data allowance is doubled, giving you twice the mobile data for free.
- ✓Priority Access: Get exclusive access to O2 Priority with tickets, offers, and rewards at venues and events.
- ✓WiFi Pod Eligibility: Qualify for free WiFi Pods to extend your wireless coverage throughout your home.
- ✓Combined Account Management: Manage both your Virgin Media and O2 services from a single app and account.
- ✓No Extra Cost: All Volt benefits are included free when you have both services - there's nothing extra to pay.