Virgin Media HubsBroadband Deals
Hub 3, Hub 4, Hub 5
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Virgin Media Hub Comparison
Compare the features and capabilities of Virgin Media's router lineup.
| Feature | Hub 3 | Hub 4 | Hub 5 |
|---|---|---|---|
| WiFi Standard | WiFi 5 (ac) | WiFi 5 (ac) | WiFi 6 (ax) |
| Max WiFi Speed | ~600 Mbps | ~800 Mbps | ~1,200 Mbps |
| DOCSIS Version | 3.0 | 3.1 | 3.1 |
| Max Package Speed | Up to 500 Mbps | Up to 1,130 Mbps | Up to 2,200 Mbps |
| Ethernet Ports | 2 x Gigabit | 2 x Gigabit | 2 x Gigabit |
| Intelligent WiFi | |||
| WiFi Max Compatible | |||
| Current Availability | Legacy | Some packages | Standard |
About Each Hub
Hub 3
Virgin Media's older router, still in use by some existing customers. Limited to WiFi 5 and DOCSIS 3.0.
- Adequate for basic usage
- No Intelligent WiFi
- Limited to 500 Mbps
Hub 4
Upgraded router with DOCSIS 3.1 support for Gig1 speeds. Still uses WiFi 5 but with improved performance.
- Supports Gig1 speeds
- Intelligent WiFi features
- WiFi 5 (not WiFi 6)
Hub 5
Virgin Media's latest router with WiFi 6 technology. Standard with most new broadband packages.
- WiFi 6 for fastest wireless
- Supports Gig2 (2200 Mbps)
- All Intelligent WiFi features
Which Hub Will I Get?
Most new Virgin Media broadband customers will receive the Hub 5, which is the standard router for new installations. If you're on a Gig2 package, you'll definitely get the Hub 5 as it's the only router that supports those speeds.
Some existing customers on older packages may still have a Hub 3 or Hub 4. You can request an upgrade to Hub 5 if you upgrade your broadband package, though there may be a fee involved. Consider upgrading to M350 or higher which comes with Hub 5 as standard.
If you're experiencing poor WiFi performance with an older hub, upgrading to Hub 5 can make a significant difference, especially if you have many devices or a larger home. For even better coverage, explore the mesh WiFi systems guide for extending your network. You can also read our detailed Hub 5 vs Hub 4 comparison.
Hub 5 Benefits
- ✓WiFi 6 Technology: Latest wireless standard for faster, more efficient connections.
- ✓Improved Range: Better coverage throughout your home.
- ✓More Devices: Handles 100+ connected devices efficiently.
- ✓Lower Latency: Improved responsiveness for gaming and video calls.
- ✓Smart Channel Selection: Automatically optimizes WiFi performance.
- ✓Intelligent WiFi: App control and network management features.