Plusnet vs BT Broadband
Plusnet is owned by BT and uses the same Openreach network. So what's the difference, and which should you choose?
The Key Difference
Plusnet and BT both use the Openreach network, which means the underlying broadband infrastructure is identical. The difference is in pricing, branding, and extras.
Plusnet focuses on value - lower prices, simpler packages, and award-winning customer service based in the UK.
BT is the premium option with extras like BT Sport access, Complete WiFi boosters, and the BT brand reputation.
Why Choose Plusnet
- ✓Lower Prices: Generally £5-10/month cheaper than BT.
- ✓Same Network: Uses identical Openreach infrastructure.
- ✓Award-Winning Service: Consistently rated for customer service.
- ✓No Frills: Straightforward packages without extras.
- ✓Price Freeze: Some packages with guaranteed prices.
Why Choose BT
- ✓BT Sport: Available as an add-on (not on Plusnet).
- ✓Brand Reputation: Larger company with more resources.
- ✓Complete WiFi: Whole-home WiFi boosters available.
- ✓Stay Fast Guarantee: Speed guarantee with money back.
- ✓More Extras: Parental controls and security features.
Our Verdict
For most people, Plusnet offers better value. You get the same speeds on the same network for less money, with excellent UK-based customer service.
Choose BT if you specifically want BT Sport, need the Complete WiFi whole-home system, or simply prefer the BT brand.