Plusnet Routers Guide
Everything you need to know about Plusnet routers: which one you'll receive, features, specs, and tips for getting the best WiFi performance.
View Plusnet DealsWhich Plusnet Router Will You Get?
The router you receive depends on your broadband package and connection type:
Plusnet Hub Two
Standard router for FTTC fibre packages (66-74 Mbps)
Plusnet Full Fibre Router
For FTTP full fibre packages (145 Mbps and above)
Plusnet Hub Two
The standard router included with most Plusnet packages
Technical Specifications
Key Features
- Smart Wireless automatically selects best band for each device
- Guest WiFi network for visitors
- Plusnet Safeguard parental controls
- WPS button for easy device pairing
- LED indicators show connection status
- Built-in VDSL modem (no separate modem needed)
- QoS (Quality of Service) for traffic prioritization
- Easy web-based management interface
Plusnet Full Fibre Router
For customers on Full Fibre 145, 300, 500, or 900 Mbps packages
If you're on a Plusnet Full Fibre package, you'll receive a router designed to handle the faster speeds of FTTP connections. This router connects to the ONT (Optical Network Terminal) installed by Openreach and delivers WiFi throughout your home.
The Full Fibre router features WiFi 6 technology for improved performance with modern devices, higher maximum throughput to take advantage of ultrafast speeds, and enhanced coverage for larger homes.
For the fastest packages (500 Mbps and 900 Mbps), a wired Ethernet connection is recommended to achieve full speeds, as WiFi performance varies based on distance and interference.
Tips for Better WiFi Performance
Optimal Placement
Place your router in a central, elevated location. Avoid corners, cupboards, and areas near thick walls or metal objects.
Use 5GHz When Close
The 5GHz band is faster but has shorter range. Use it for devices near the router; 2.4GHz reaches further but is slower.
Keep Firmware Updated
Router firmware updates improve security and performance. Plusnet routers usually update automatically, but check periodically.
Can You Use Your Own Router?
Yes, you can use a third-party router with Plusnet broadband. Plusnet uses standard protocols (PPPoE) that work with most routers. You'll need to configure your router with your Plusnet username and password.
For FTTC packages: Your router needs a built-in VDSL modem, or you'll need to put the Plusnet Hub in modem mode and connect your router to it.
For Full Fibre packages: Any router can connect to the Openreach ONT via Ethernet. No special modem required - just plug in and configure.
Hub Two Benefits
- ✓Dual-Band WiFi: Broadcasts on both 2.4GHz (better range) and 5GHz (faster speeds) simultaneously.
- ✓Smart Wireless: Automatically connects devices to the best frequency band for optimal performance.
- ✓Gigabit Ethernet: 4x gigabit LAN ports for wired connections at full speed.
- ✓USB Port: Connect external storage or printers to share across your network.
- ✓Guest WiFi: Create a separate network for visitors without sharing your main password.
- ✓Parental Controls: Built-in content filtering and device scheduling via Plusnet Safeguard.
- ✓Easy Setup: Plug-and-play configuration with clear LED indicators for status.
- ✓Free with Service: Included at no extra cost with all Plusnet broadband packages.
Plusnet Router FAQs
How do I find my WiFi password?
Your default WiFi password is printed on a sticker on the back or bottom of your Plusnet router. If you've changed it, log into the router admin panel (usually 192.168.1.1) to view or reset it.
How do I reset my Plusnet router?
Press and hold the reset button (usually on the back) for 10-15 seconds until the lights flash. This restores factory settings including the default WiFi password. Your internet connection should restore automatically.
What do the LED lights mean?
Green lights indicate normal operation. Orange/amber often means connecting or limited connectivity. Red indicates a problem. The "Broadband" light shows your internet connection status, while "Wireless" shows WiFi activity.
Do I need to return the router if I leave Plusnet?
Yes, Plusnet routers remain their property and should be returned when you cancel your service. They'll send prepaid packaging for returns. Failure to return may result in a charge.