Deals onBroadband

BT vs Plusnet: Same Network, Different Prices

Plusnet is owned by BT and uses the same network. So which should you choose?

BT
vs
Plusnet

The Key Insight

Plusnet is a wholly-owned subsidiary of BT Group. They use the exact same Openreach network infrastructure, but Plusnet positions itself as the budget-friendly option with lower prices and simpler packages. Think of Plusnet as "BT's budget brand".

Quick Verdict

Choose BT If...
  • • You want BT TV or BT Sport
  • • You have EE mobile and want combined bills
  • • You want more Full Fibre speed options
  • • You prefer BT's premium brand experience
  • • You want Complete WiFi with mesh extenders
Choose Plusnet If...
  • • You want the best value for money
  • • You don't need TV bundles
  • • You appreciate UK-based customer service
  • • You want straightforward, simple packages
  • • You're happy with standard to full fibre speeds

Speed Comparison

Speed TierBTPlusnetWinner
Entry Level50 Mbps (Fibre 1)36 Mbps (Unlimited Fibre)
BT
Standard67 Mbps (Fibre 2)66 Mbps (Unlimited Fibre Extra)
Tie
Fast300 Mbps (Full Fibre 300)145 Mbps (Full Fibre 145)
BT
Ultrafast500 Mbps (Full Fibre 500)500 Mbps (Full Fibre 500)
Tie
Gigabit900 Mbps (Full Fibre 900)900 Mbps (Full Fibre 900)
Tie

Both use the same Openreach network, so speeds are virtually identical at each tier. BT offers a couple more options at the Full Fibre level (300 Mbps tier).

Feature Comparison

FeatureBTPlusnetWinner
NetworkBT/OpenreachBT/Openreach
Tie
Parent CompanyBT GroupBT Group (owned)
Tie
Typical PricesHigherLower (budget)
Plusnet
Contract Length24 months18-24 months
Plusnet
Customer ServiceUK-basedUK-based (award-winning)
Plusnet
TV OptionsBT TV, NOWLimited
BT

The Price Difference

Plusnet typically costs £3-8 per month less than equivalent BT packages. Over a 24-month contract, that's a saving of £72-192.

This price difference exists because Plusnet operates with lower overheads and doesn't include premium extras like Complete WiFi or extensive TV options. The actual broadband connection quality is identical.

Our take: If you just want reliable broadband without TV extras, Plusnet offers better value. If you want the full BT experience with TV, sport, and premium support, BT is worth the extra cost.

Our Recommendation

For most users, Plusnet offers better value since you're getting the same network at a lower price. Their UK-based customer service has won multiple awards.

Choose BT if you want BT TV, BT Sport, EE mobile integration, or premium features like Complete WiFi with mesh extenders.

Bottom line: Since both use the same network, choose based on price and extras rather than connection quality.