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Looking for Lit Fibre deals? Get fast, reliable full-fibre broadband with tailored packages designed to meet your internet needs. Choose from Lit 100, Lit 500, and Lit 1000 packages based on speed, price, and features. Whether you’re browsing, streaming, or gaming, there’s a Lit Fibre deal that suits your lifestyle and budget.
Lit Fibre was recently acquired by CityFibre, the UK’s largest independent full-fibre platform. This acquisition, completed on May 14, 2024, marks a significant milestone for companies and the UK’s broadband infrastructure.
CityFibre’s acquisition of Lit Fibre from Newlight Partners, who remain as minority shareholders, is a strategic move to accelerate CityFibre’s nationwide rollout of full-fibre broadband.
CityFibre’s acquisition of Lit Fibre involves integrating Lit’s 10Gbps XGS-PON network infrastructure into CityFibre’s expansive carrier-grade network. This integration will extend CityFibre’s reach by up to 300,000 premises by early 2025, significantly boosting its presence in towns across Wiltshire, Gloucestershire, Hertfordshire, Worcestershire, Essex, and Suffolk.
Lit Fibre’s network covers over 220,000 premises and serves approximately 10,000 retail customers, providing them with market-leading products, pricing, and service.
The partnership between CityFibre and Lit Fibre is expected to enhance the quality and reliability of broadband services available to customers while also ensuring that CityFibre’s ambitious expansion plans remain on track. Integrating Lit Fibre’s efficient build model and reputation for excellent quality and service into CityFibre’s operations highlights a commitment to delivering superior internet experiences across the UK. This acquisition strengthens CityFibre’s position as a major player in the broadband market and reinforces its goal of becoming the UK’s third major digital infrastructure platform.
Lit Fibre offers a comprehensive range of streaming services, from the entry-level Lit 100 to the ultra-fast Lit 1000, capable of handling demanding content, including HD and 8K streaming.
If you opt for the base-level Lit 100 plan, downloading a one-hour 4K movie takes approximately 26-30 minutes, while an 8K movie would require around 48-50 minutes. In contrast, the Lit 500 plan dramatically reduces the download time for a 4K movie to just 30 seconds to 1 minute, and an 8K movie can be downloaded in only 5-6 minutes.
The top-tier Lit 1000 plan slashes this further, allowing a 4K movie to be downloaded in a remarkable 9-10 minutes. You’ll rarely encounter streaming issues, even at the highest resolutions. However, streaming performance may be affected if multiple devices are connected simultaneously.
For a basic setup, you can pair Lit Fibre with Freeview for £20.00 per month, giving you access to essential channels and over 1,500 boxsets. For more extensive options, a package that includes Freeview, Netflix, and Prime costs around £38.00 monthly. The most comprehensive package, including Freeview, Netflix, Prime, and Sky Stream, is available for £46.00 monthly. These options allow you to tailor your streaming experience and pay only for your needed services.
According to the Ofcom 2023 report, Lit Fibre’s full-fibre technology is up to 12.9 times faster than the UK’s average broadband, with upload speeds that are 48.9% faster. This exceptional performance ensures smooth, uninterrupted connectivity for streaming, gaming, or working from home, making Lit Fibre a top choice for all your internet needs.
Internet Done Properly is Lit Fibre’s commitment to providing customers with reliable, high-speed internet connectivity, transparent pricing, and exceptional service. Drawing from extensive industry experience, Lit Fibre addresses common issues that broadband users face, offering ultrafast full-fibre broadband that ensures seamless connectivity across every room in the home.
Unlike many providers, Lit Fibre promises no mid-contract price hikes, guaranteeing that the price customers sign up for remains unchanged. That contrasts with well-known providers like BT, Sky, and Virgin, where mid-price contract increases are commonplace.
At Lit Fibre, there is a strong focus on customer support. Representatives (not bots) are available daily from 8 a.m. to 8 p.m., so that you can easily reach knowledgeable support staff. Lit believes in clear communication and effective problem-solving, so they avoid confusing technical jargon. Their human-focused support is a cornerstone of the service, reflecting their unwavering commitment to assisting you every step of the way—from installation to ongoing use—making sure you feel supported and cared for.
Furthermore, Lit Fibre offers flexible, unbundled service packages, allowing customers to tailor their internet experience to their needs. This approach ensures that customers only pay for their required services without being burdened by unnecessary add-ons.
Lit Fibre efficiently and effectively meets customer needs by maintaining transparent pricing and offering customisable packages. This holistic approach to internet service underscores their pledge to deliver Internet Done Properly, setting them apart in the competitive broadband market.
Lit Fibre’s “People Powered Support” pledge focuses on the importance of real human interaction in delivering exceptional customer service. Unlike many providers that heavily rely on chatbots and automated systems, Lit Fibre ensures that support comes from real people who are eager to help resolve any issues. Their customer support team is available daily from 8 a.m. to 8 p.m., making assistance readily accessible to customers. This human-focused support is a key element of their “Internet Done Properly” promise, ensuring that customers feel supported throughout their entire journey with Lit Fibre, from installation to daily use.
In addition to being easily accessible, Lit Fibre’s support team steers clear of complicated technical jargon that can confuse customers. Instead, they provide clear, straightforward assistance, making it easy for customers to understand and resolve their issues. This approach enhances the overall customer experience and builds trust, as customers can depend on receiving helpful, understandable support. Lit Fibre’s commitment to clarity and simplicity in customer service further emphasises their pledge to deliver internet done properly.
Moreover, Lit Fibre goes the extra mile by offering resources such as a jargon buster to demystify common internet terms. This tool empowers customers by offering simple explanations of technical terms that other providers might use. By prioritising transparency and ease of understanding, Lit Fibre ensures that customers can confidently manage their internet experience without feeling overwhelmed by technical language. This comprehensive support system highlights Lit Fibre’s dedication to not only delivering high-quality internet service but also providing an exceptional customer experience centred on clear communication and genuine human assistance.
Price hikes from internet service providers can be a significant source of frustration for customers, often resulting in unexpected increases in their monthly bills without any service improvement. Lit Fibre addresses this common pain point with its “No Price Hikes Promise,” which ensures that the price customers agree to at the start of their contract remains unchanged throughout its duration. This commitment provides customers with the stability of knowing that their internet bill will not unexpectedly increase, offering peace of mind and helping them to budget more effectively.
The stability offered by Lit Fibre’s pricing is particularly notable in an environment where many significant providers such as BT, EE, Virgin Media, Three, and TalkTalk have implemented significant price hikes, some as high as 17.3%. These increases can be particularly burdensome during times of financial uncertainty. Lit Fibre’s approach stands in stark contrast, as they believe that maintaining consistent pricing is a fair practice and the right thing to do for their customers. By avoiding mid-contract price increases, Lit Fibre allows customers to enjoy their high-speed full-fibre broadband without worrying about future financial surprises, respecting their financial planning.
Moreover, Lit Fibre enhances its customer experience by providing hassle-free broadband services. They offer a range of internet packages tailored to meet various needs, from casual browsing to intensive streaming and gaming. Their customer support team is readily available to assist customers in choosing the right package, ensuring they receive optimal service without unnecessary costs. By adhering to their “No Price Hikes Promise,” Lit Fibre provides excellent value. It builds trust and reliability, making them a preferred choice for consumers seeking dependable and transparent internet service.
Unbundled services matter significantly for consumers as they offer the freedom to select and pay for only the required services, thereby avoiding the unnecessary costs often associated with bundled packages. Many major broadband providers, such as BT and Virgin Media, entice customers with bundled deals, including internet, TV, and phone services. These packages, while initially appealing, often lead to higher long-term costs. For instance, Virgin Media offers a bundle at £31.99 per month for 18 months, but this price can soar to £72.00 monthly after the initial period. Similarly, BT’s bundled package starts at £46.99 per month for 24 months and then increases to £64.99. These significant price jumps underscore the financial burden that bundled packages can impose on customers. In contrast, unbundled services like those offered by Lit Fibre can lead to substantial cost savings, as customers can customise their internet and entertainment services to fit their exact needs and pause or cancel subscriptions to streaming services when they are not in use.
Lit Fibre’s approach to unbundled services aligns with their “Internet Done Properly” philosophy, with transparent pricing and consumer choice. By offering unbundled packages, Lit Fibre allows customers to customise their internet and entertainment services to fit their needs. This flexibility means customers can pause or cancel subscriptions to streaming services like Netflix or Disney+ when not in use, resulting in substantial cost savings. Unbundling also frees customers from being tied to a single provider, enabling them to shop for the best deals and avoid paying for unwanted services. This approach reduces monthly bills and enhances customer satisfaction by providing a more personalised and economical service.
Moreover, unbundling offers practical benefits such as improved service quality and switching providers easily if the internet service is unsatisfactory. For example, Lit Fibre offers a variety of customisable plans, like Lit Fibre + Freeview for £20.00 monthly or a more comprehensive package including Netflix and Prime for £38.00 monthly. These plans allow customers to enjoy high-quality, lightning-fast internet without the unnecessary extras that come with traditional bundles. This level of customisation ensures that customers are only paying for what they actively use, avoiding the pitfalls of bundled packages that can lead to hefty, unexpected bills. Lit Fibre’s commitment to unbundled services underscores its dedication to providing cost-effective, high-quality internet solutions tailored to individual customer needs.
Lit Fibre’s promises include several critical benefits for customers. They guarantee no mid-contract price hikes, ensuring the price you sign up for remains constant throughout your contract. Loyalty rewards and offers are also part of their commitment, ensuring long-term customers receive perks, not just new sign-ups. Affordable pricing structures are designed to fit all budgets, while their service avoids technical jargon, making support accessible and understandable. Additionally, Lit Fibre prides itself on providing bot-free customer support, meaning you’ll constantly interact with real humans who are ready to help.
Beyond customer-focused promises, Lit Fibre is also dedicated to environmental responsibility. They strive to minimise their carbon footprint, recycle waste wherever possible, and source materials from sustainable sources. This commitment to greener practices reflects their broader dedication to doing things properly, not just in terms of service delivery but also in their impact on the planet. By choosing Lit Fibre, customers receive top-tier broadband and support a company that values sustainability and ethical practices.
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