Virgin Media Gig1
Broadband Deals
Gig1 Fibre Broadband
Virgin Media Gig1 Broadband has deals with speeds from 1130 Mbps download / 104 Mbps upload, along with various bundles to suit every need.
Article Summary
Gig1 ultrafast speeds of 1130 Mbps download—perfect for 4K streaming, online gaming, video calls, and large file downloads across multiple devices simultaneously.
Gig1 prices start from £35.99/month, with no setup fee on broadband-only packages (QuickStart self-install is free; engineer installation costs £90).
Flexible package options: choose Gig1 broadband only, or upgrade to Volt bundles combining Gig1 with an O2 SIM for even faster speeds (up to 1362 Mbps) and enhanced mobile data.
Hub 5 included—Virgin Media's most advanced router with WiFi 6 technology for superior coverage and performance throughout your home.
Simple switching process with easy online sign-up, and Volt bundles include connectivity boosts with potential WiFi Pod enhancements for whole-home coverage.
Article Summary
Gig1 ultrafast speeds of 1130 Mbps download—perfect for 4K streaming, online gaming, video calls, and large file downloads across multiple devices simultaneously.
Gig1 prices start from £35.99/month, with no setup fee on broadband-only packages (QuickStart self-install is free; engineer installation costs £90).
Flexible package options: choose Gig1 broadband only, or upgrade to Volt bundles combining Gig1 with an O2 SIM for even faster speeds (up to 1362 Mbps) and enhanced mobile data.
Hub 5 included—Virgin Media's most advanced router with WiFi 6 technology for superior coverage and performance throughout your home.
Simple switching process with easy online sign-up, and Volt bundles include connectivity boosts with potential WiFi Pod enhancements for whole-home coverage.
📑 Page Contents
Compare Virgin Media Speed Tiers
Virgin Media Gig1 Package
Gig1 Fibre Broadband + Netflix
Average 1130 Mbps
1130 Mbps
104 Mbps
18 month contract
Gig1 Fibre + Phone + Netflix
Average 1130 Mbps
1130 Mbps
104 Mbps
18 month contract
Gig1 Sport + Cinema + Netflix + O2
Average 1130 Mbps
1130 Mbps
104 Mbps
18 month contract
M500 Fibre Broadband + Netflix
Average 516 Mbps
516 Mbps
52 Mbps
18 month contract
Gig2 Fibre Broadband + Netflix
Average 2000 Mbps
2000 Mbps
200 Mbps
18 month contract
Max Volt
Average 1130 Mbps
1130 Mbps
104 Mbps
18 month contract
What is Gig1 Fibre Broadband?
Virgin Media Gig1 Fibre Broadband is one of the UK's fastest broadband experiences, delivering 1GB broadband speeds with average downloads of 1130 Mbps and uploads of 104 Mbps. Virgin Gig1 is quicker than BT's full fibre 900 by 230 Mbps and is trumped only by Virgin Media's Gig2 fibre package.
The Gig1 fibre broadband package is ideal for ultra-high performance levels for UHD streaming, online gaming, and managing comprehensive smart home systems. Priced at £35.99/month with plenty of promotional offers, Gig1 Virgin Media combines value with speed, low latency, and a stable connection for high volumes of data.
The Gig1 package includes the cutting-edge Virgin Media WiFi Hub 5, featuring the latest WiFi 6 technology. This ensures a seamless and powerful connection across multiple devices, enhancing your online experience. According to Ofcom's broadband research, gigabit connections like Gig1 significantly outperform standard fibre packages.
Virgin Media Gig1 is about speed, reliability, and future-proofing. It offers enough bandwidth to power Ultra HD streaming on every screen and live streaming, gaming, and video chatting without compromising quality. It also future-proofs smart homes, offering speeds 16 times faster than the UK average and the reliability to match, with a network uptime of 99.86%.
Gig1 Fibre Broadband Review: A Quick Look
Virgin Media Gig1 Fibre Broadband has an average download speed of 1,130 Mbps—that's Virgin Media 1GB broadband that's approximately 16 times faster than the UK's average. To put things in perspective, Gig1 is 230 Mbps faster than Hyperoptic and Gigaclear, which offer 900 Mbps but position their packages as 1 Gbps broadband.
While Gig1 is technically Virgin's 2nd fastest option now (behind Gig2), it offers speeds most households would find more than sufficient. At £35.99/month, the price reflects recent market adjustments—making Gig1 fibre broadband Virgin's best value gigabit option.
The package includes the Hub 5 router with WiFi 6 technology for reliable wireless coverage. Additionally, Virgin Media offers a WiFi guarantee with WiFi Max—promising download speeds of at least 30 Mbps in every room, or customers receive a £100 bill credit. See our full Virgin Media broadband guide for more details.
Test Your Broadband Speed
Curious how your current broadband compares to Virgin Media Gig1's blazing 1130 Mbps speeds? Run our free speed test below to find out instantly.
Broadband Speed Test
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Not happy with your results? Virgin Media Gig1 offers speeds up to 1130 Mbps — perfect for households with multiple devices, gamers, streamers, and remote workers.
Upgrade to Gig1 TodayWhat are the Perks of Gig1 Fibre Broadband?
Available for new customers at an introductory price of £36.99 per month, Gig1 Fibre Broadband offers exceptional value with no setup fees and an 18-month contract that secures your rate for the duration.
Subscribers also benefit from a £75 bill credit, making Virgin Gig1 even more enticing. After the initial 18 months, the monthly price adjusts to £78 per month, reflecting the Retail Price Index rate of inflation plus 3.9%.
Gig1 Fibre Broadband Virgin comes equipped with the latest Virgin Media WiFi Hub, featuring Intelligent WiFi technology, ensuring optimal performance across all your devices. Compare this with Sky Broadband or BT Broadband alternatives.
The WiFi Max guarantee promises download speeds of at least 30 Mbps in every room, or you receive a £100 bill credit. It also includes up to 3 WiFi Pods at no extra cost to enhance your home network coverage.
*The monthly price will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year, plus 3.9%. Terms and conditions apply.
Gig1 Fibre Broadband Package Details
| Feature | Details |
|---|---|
| Monthly Price | £36.99 |
| Setup Cost | Free (usually £35) |
| Minimum Contract Term | 18 months |
| Out of Contract Price | £78 after 18 months |
| Annual Price Increase | RPI + 3.9% from April 2025 |
| Average Download Speed | 1130Mbps |
| Upload Speed | 104Mbps (1130Mbps in select areas) |
| Usage Allowance | Unlimited |
| Router | Hub 5 (WiFi 6 enabled) |
| WiFi Guarantee | 30Mbps in every room (WiFi Max) |
| Parental Controls | Virgin Media Web Safe |
| Home Phone | Optional |
| Anytime Calls Package | £10/month (includes UK mobiles) |
| TV Options | Optional: TV 360 or Stream |
| Static IP | Available for £5/month |
| Security Software | F-Secure SAFE (free for 12 months, then £3/month) |
| Customer Support | 24/7 UK-based support |
| Installation | Professional installation included |
| Volt Benefits | Available when bundled with O2 mobile |
| Early Termination Fee | Varies based on remaining contract length |
Who is Gig1 Fibre Broadband Perfect For?
Gigabit broadband is ultrafast and powerful, but not everyone needs 1130 Mbps. Here's who will benefit most from Virgin Media Gig1.
Full Homes with Multiple Users
Gig1 Fibre Broadband is perfect for households where multiple people are online simultaneously. Whether you have teenagers gaming, parents on video calls, and kids streaming cartoons—all at the same time—Gig1's 1130 Mbps handles it effortlessly without anyone experiencing lag or buffering.
Gamers & Streamers
If you're serious about gaming, Virgin Gig1 means downloading massive game updates in minutes rather than hours. Livestream your gameplay in 4K while others in your household use the internet normally. The 104 Mbps upload speed supports quality streaming without compromising game performance.
Smart Home Enthusiasts
Modern smart homes connect dozens of devices—from security cameras and doorbells to smart speakers, thermostats, and lighting systems. Gig1 fibre broadband has the bandwidth headroom to power all these devices while maintaining fast connections for your primary devices like laptops, phones, and TVs.
Remote Workers & Professionals
Working from home demands reliable, fast internet for video conferences, cloud-based applications, and large file transfers. Virgin Media 1GB broadband ensures you can attend HD video calls while uploading presentations and collaborating on documents—even if others are using the connection for entertainment.
4K & 8K Streaming Households
If you stream Ultra HD content on multiple screens, Gig1 provides the bandwidth for everyone to watch in top quality simultaneously. 4K streaming typically requires 25 Mbps per stream—with 1130 Mbps, you could theoretically run 45 simultaneous 4K streams, making Gig1 Virgin Media completely future-proof for entertainment.
Future-Proofers
Technology advances rapidly—8K streaming, VR gaming, and AR applications will demand more bandwidth. Choosing Gig1 fibre broadband today means you're ready for tomorrow's internet demands without needing to upgrade your connection as new technologies emerge and become mainstream.
Gig1 Fibre Broadband Review: Pros and Cons
Pros
- Very high average download speed (1130 Mbps).
- One of the fastest *widely available* UK broadband options.
- Competitive introductory price (£36.99/month).
- Includes advanced Hub 5 router with WiFi 6 technology.
- Free WiFi Max guarantee (ensures 30 Mbps in every room).
- Unlimited usage and typically free setup for new customers.
- Flexibility to add TV (TV 360/Stream) and phone services.
- Includes Virgin Media Web Safe parental controls.
- Potential for Volt benefits when bundled with an O2 mobile plan.
Cons
- Upload speed (104 Mbps) isn't symmetrical as standard like some full-fibre rivals.
- Significant price increase after the 18-month contract (to £78/month).
- Subject to annual price rises (RPI + 3.9% from April 2025 onwards).
- Minimum 18-month contract term commitment.
- Latency might be slightly higher in areas using coaxial cable vs full fibre.
Note: Data as of April 2025. Details pertain to the Virgin Media Gig1 package. Check provider websites for current offers and availability.
Features & Benefits of Gig1 Fibre Broadband
At its core, Gig1 delivers an exceptional average download speed of 1130Mbps during peak times, paired with an average upload speed of 104Mbps. According to Ofcom research, this far exceeds the UK's average broadband speed.
Such a dramatic speed advantage means that Virgin Media 1GB broadband can handle multiple high-bandwidth tasks simultaneously—perfect for households with numerous connected devices or heavy internet usage.
One standout feature is the inclusion of Virgin Media's WiFi Guarantee with WiFi Max, which promises at least 30Mbps in every room or a £100 credit on your next bill. This reflects Virgin Media's commitment to delivering consistent, whole-home WiFi performance.
Security and ease are also built in. All Gig1 fibre broadband packages come with Virgin Media Web Safe, including both Virus Safe and Child Safe tools, to help protect your devices and family online.
For those on an eligible O2 Pay Monthly tariff, Virgin Volt Gig1 broadband delivers even more value—including a free broadband speed boost to the next tier (if available), double mobile data, and other perks showcasing the power of the Virgin Media and O2 merger.
Gig1 is also available as part of various bundles that combine broadband with TV and phone services. One of the most comprehensive options is the Mega Volt bundle, which includes Gig1 broadband, a full TV package, an unlimited O2 SIM, and more.
Every Virgin Gig1 deal comes with unlimited data usage, so you can stream, download, and game to your heart's content without worrying about data caps. Virgin Media claims Gig1 fibre broadband is ready for 8K streaming, cloud gaming, and virtual reality—future-ready and built for what's next.
With a reported network uptime of 99.91%, Virgin Media Gig1 is designed for consistent, dependable service. Explore more options in our broadband deals comparison.
Choosing the Right Broadband Speed: Do You Need Gig1?
Different households require different broadband speeds depending on the number of residents and their internet usage. Understanding your actual needs helps you choose the most cost-effective package without compromising on performance.
Understanding Bandwidth Requirements
A faster broadband connection makes all the difference when it comes to working from home, taking video calls, streaming your favourite shows, and playing online games. However, not everyone needs Virgin Media 1GB broadband—understanding your actual usage helps you make the right choice.
Consider your household's typical activities: a single person who primarily browses the web and streams occasionally might find M125 (132 Mbps) perfectly adequate. However, a family of five with multiple devices streaming 4K content, gaming online, and working from home simultaneously would benefit significantly from Gig1 Fibre Broadband's 1130 Mbps capacity.
The key consideration is concurrent usage. While 4K streaming requires approximately 25 Mbps per stream, having multiple streams alongside gaming sessions, video calls, and smart home devices quickly adds up. Virgin Gig1 provides substantial headroom for busy households.
Bandwidth by Activity
Note: These are per-stream/device requirements. Multiply by concurrent users/devices for total household needs.
1-2 users, basic activities
If your household primarily uses the internet for browsing, email, and occasional streaming, you may not need gigabit speeds. Virgin Media's M125 (132 Mbps) or M250 (264 Mbps) packages offer excellent value for lighter usage patterns.
Recommended: M125 or M250
3-4 users, regular streaming
Households with multiple people streaming HD content, working from home occasionally, and gaming can benefit from M350 (362 Mbps) or M500 (516 Mbps). These speeds handle most concurrent activities without strain.
Recommended: M350 or M500
5+ users, 4K everywhere
Large families, tech enthusiasts, content creators, or anyone with numerous smart home devices should consider Gig1 Fibre Broadband. The 1130 Mbps capacity ensures everyone can use the internet at full speed simultaneously.
Recommended: Gig1 or Gig2
Gig1 Pricing Explained: What Will You Actually Pay?
Understanding broadband pricing involves more than just the headline monthly cost. Here's a comprehensive breakdown of what Virgin Media Gig1 actually costs over your contract period and beyond.
Monthly Pricing Structure
Gig1 Fibre Broadband is currently available from £29.99 per month for new customers on an 18-month contract. This introductory price represents excellent value for gigabit broadband—comparable to or cheaper than many competitors offering slower speeds.
When comparing broadband deals, consider the total cost over the contract period. At £29.99/month for 18 months, the total contract cost for Gig1 is approximately £540 before any promotional credits or bill credits are applied.
Virgin Media often includes incentives such as bill credits (currently £75) for new customers, further reducing the effective monthly cost. These promotions vary, so checking current offers is essential when signing up.
Annual Price Increases
Like most UK broadband providers, Virgin Media applies annual price increases each April. From April 2025, prices will increase by the Retail Price Index (RPI) rate of inflation announced in February each year, plus 3.9%.
This means your Gig1 fibre broadband price may increase during your contract period. While this is standard industry practice, it's important to budget for potential increases. If RPI is 4%, for example, you'd see an approximate 7.9% price increase.
Virgin Media notifies customers of price changes in advance, and you typically have a window to cancel without penalty if you don't accept the new pricing, though this varies by contract terms.
Out-of-Contract Pricing
After your 18-month minimum term ends, Virgin Media Gig1 rolls onto out-of-contract pricing, currently £92 per month. This significant price increase is designed to encourage customers to re-contract for a new deal.
We strongly recommend contacting Virgin Media before your contract ends to negotiate a new deal. Existing customers can often secure pricing comparable to new customer offers, especially if they mention competitive alternatives.
Alternatively, use the out-of-contract period as an opportunity to compare other providers. Since you're no longer committed, you can switch freely to whichever provider offers the best value for your needs.
Setup Costs & Equipment
Current Gig1 Fibre Broadband promotions include no setup fee—normally £35. QuickStart self-installation is free where your property has been previously connected to Virgin Media. If you can use QuickStart but prefer engineer installation, there's a £30 charge.
The Hub 5 router with WiFi 6 technology is included at no extra cost. WiFi Max is also included free with Gig1 packages—this would normally cost £8/month on lower-tier packages—adding further value to the gigabit option.
Remember that Virgin Media equipment remains the property of Virgin Media. If you leave, you'll need to return the Hub and any WiFi Pods provided. Failure to return equipment may result in charges.
Early Termination Fees
If you need to cancel your Virgin Gig1 contract before the minimum term ends—including if you move to an area without Virgin Media coverage—you may face early disconnection fees. These are calculated based on your remaining contract length and the services you're cancelling. Virgin Media provides a calculator to estimate these fees before you commit.
Volt Benefits Explained: Supercharge Your Gig1
Virgin Volt Gig1 broadband combines your Virgin Media broadband with an O2 mobile plan to unlock exclusive benefits at no extra cost. Here's everything you need to know about Volt.
Broadband Speed Boost
When you become a Volt customer, Virgin Media boosts your broadband to the next available speed tier at no extra cost. For Gig1 customers, this means potential speeds up to 1362 Mbps—Virgin Media's maximum non-Gig2 speed.
The speed boost applies automatically once both your Virgin Media broadband and O2 mobile services are active. You don't need to do anything extra—the increased speed is simply enabled on your account.
Double Mobile Data
All eligible O2 Pay Monthly SIMs in your household receive double their data allowance. A 10GB O2 plan becomes 20GB, a 30GB plan becomes 60GB—at no additional cost.
This benefit applies to multiple SIMs registered to the same household, making Volt particularly valuable for families with several mobile users. If you already have unlimited data, you maintain unlimited data with no change needed.
WiFi Max Included
Volt customers receive Virgin Media's WiFi Max service at no extra cost—normally £8/month for non-Volt customers on lower tiers. This includes the WiFi Guarantee promising 30 Mbps in every room.
If WiFi Max can't achieve the guaranteed speeds, Virgin Media will provide up to 3 WiFi Pods to boost your signal. If that still doesn't achieve the target, you receive a £100 bill credit.
International Roaming Benefits
Volt customers enjoy enhanced roaming benefits when travelling. Your UK minutes, texts, and data allowances apply in O2's Europe Zone (covering 47 destinations). If your UK monthly data allowance exceeds 25GB, you'll have a roaming limit of 25GB in the Europe Zone.
For destinations outside Europe, O2 Plus and Ultimate plan customers receive access to the O2 Travel Inclusive Zone, which includes unlimited minutes, texts, and data roaming in 27 additional destinations (data speed capped at 2Mbps).
This makes Virgin Volt Gig1 broadband particularly attractive for households with members who travel frequently, providing significant savings on international roaming charges.
O2 Priority Access
All Volt customers gain access to O2 Priority—O2's exclusive rewards programme. Priority offers access to exclusive experiences, presale tickets for concerts and events, and regular treats from partner brands.
Priority benefits are available through the Priority app and include everything from free hot drinks to early access to sold-out gigs. New offers appear weekly, and the variety ranges from entertainment to dining to shopping discounts.
While Priority was previously O2-exclusive, the Virgin Media O2 merger means broadband customers now access these perks too—another reason Gig1 fibre broadband with Volt represents excellent overall value.
How to Activate Volt Benefits
To unlock Volt benefits, you need both an eligible Virgin Media broadband package (M50 or higher) and an eligible O2 Pay Monthly mobile plan. The services must be registered to the same household address.
Existing customers can link their services through My Virgin Media or My O2 accounts. Benefits typically activate within 14 days of linking the accounts. New customers signing up for both services simultaneously will have Volt benefits applied automatically after installation.
Is Gig1 Fibre Broadband Good for Working From Home?
With remote and hybrid working now standard for millions of UK workers, having reliable, fast broadband is essential for productivity. Here's why Virgin Media Gig1 excels for home workers.
Video Conferencing Without Interruption
HD video calls typically require 3-4 Mbps for a stable connection. With Gig1's 1130 Mbps download and 104 Mbps upload, you can join multiple video conferences simultaneously without quality degradation—even when family members are streaming, gaming, or on their own calls.
The upload speed is particularly important for video calls, as it determines the quality others see when viewing your camera feed. Gig1 fibre broadband provides 5x faster uploads than the UK average, ensuring crisp, professional video quality.
Cloud Applications & Large File Transfers
Modern businesses rely on cloud-based tools like Microsoft 365, Google Workspace, Salesforce, and industry-specific applications. Virgin Gig1 ensures these services load instantly and sync without delays.
Uploading large presentations, design files, or video content to cloud storage becomes effortless. A 1GB file that would take over 2 minutes on standard broadband uploads in under 80 seconds with Gig1 fibre broadband Virgin.
HomeWorks Add-On for Remote Workers
Virgin Media offers HomeWorks as an optional add-on for Gig1 customers who work from home. This includes award-winning internet security software and priority tech support during working hours. It's designed specifically for professional use, though it doesn't cover commercial premises—just residential home working.
VPN & Remote Desktop Performance
Many remote workers connect to corporate networks via VPN or use remote desktop applications to access office computers. These tools require consistent, low-latency connections that don't throttle during peak usage.
Virgin Media 1GB broadband provides the stable, high-capacity connection needed for seamless remote access. The low latency (typically 10-20ms) ensures responsive interactions with remote systems, making it feel like you're working locally.
Work-Life Balance with Shared Connections
One of the biggest challenges of working from home is sharing bandwidth with family members. Children attending online classes, partners on their own work calls, or entertainment streaming can all compete for bandwidth.
With Gig1 Virgin Media, there's enough bandwidth for everyone. You won't need to ask family members to pause their activities during important meetings—the 1130 Mbps capacity handles concurrent high-bandwidth activities effortlessly.
99.88% Network Uptime
Reliability matters when your livelihood depends on your internet connection. Virgin Media reports 99.88% average network uptime based on Hub measurements from January to June 2025. This translates to less than 10 minutes of downtime per month on average—crucial for maintaining productivity and meeting deadlines.
WiFi Guarantee with WiFi Max
Virgin Media takes home broadband to the next level with its WiFi Guarantee, part of the WiFi Max service, ensuring every room in your house enjoys fast and reliable WiFi. This groundbreaking offering is integral to Virgin Media's Gig1 Fibre Broadband and select Volt packages, promising at least 30 Mbps download speeds in every corner of your home.
If this standard isn't met, Virgin Media steps up with an extraordinary commitment: the provision of up to three signal-boosting mesh WiFi Pods at no additional cost, or a £100 credit if the desired connectivity isn't achieved.
The WiFi Max service, available for M50 broadband packages and above, is designed to adapt to your home's unique layout and internet demands, utilising Intelligent WiFi technology to optimise channel usage and steer devices towards the stronger 5 GHz band for improved performance. For Gig1 and Volt subscribers, this service is included without extra charges.
Unleash the Future of Home Entertainment with Gig1
Bring on all your screens, games consoles, sound systems, VR headsets, and smart home devices. Gig1 Fibre Broadband download speeds can power it all, at the same time, helping you manage your entertainment like never before.
Ready for 8K Streaming
Plenty fast enough for 8K streaming, cloud gaming, and virtual reality. Gig1 future-proofs your home for the next generation of content.
Ultra HD on Every Screen
Stream 4K content on multiple TVs simultaneously. With Virgin Gig1, everyone watches in top quality without affecting each other.
Gaming & Streaming Combined
Livestream your gameplay while video chatting with your team. Gig1 fibre broadband lets you do more online, all at the same time.
Cloud Gaming Ready
Services like Xbox Cloud Gaming and GeForce NOW require stable, fast connections. Virgin Media 1GB broadband delivers the performance cloud gaming demands.
Virtual Reality & Metaverse Ready
VR applications and metaverse experiences require consistently high bandwidth with low latency. Whether you're using Meta Quest, PlayStation VR2, or PC-based VR headsets, Gig1 Fibre Broadband provides the stable, high-speed connection these immersive experiences demand.
As VR technology evolves and more applications move to cloud rendering, having gigabit speeds becomes increasingly important for smooth, lag-free virtual experiences.
Multi-Room Entertainment Without Compromise
The days of "buffering" notifications are over with Virgin Gig1. Stream Netflix in 4K in the living room, Disney+ in the bedroom, YouTube on tablets, and music throughout the house—all simultaneously without any device affecting another.
With 1130 Mbps available, you have enough bandwidth for approximately 45 simultaneous 4K streams, ensuring complete household entertainment freedom.
Gig1 for Content Creators & Streamers
If you create content for YouTube, Twitch, TikTok, or other platforms, upload speed matters as much as download. Here's how Gig1 fibre broadband supports creative professionals.
104 Mbps Upload Speed
Virgin Media Gig1's 104 Mbps upload speed is 5x faster than the UK average. This dramatically reduces the time needed to upload video content to platforms.
A 10GB 4K video file uploads in approximately 13 minutes—compared to over an hour on typical broadband connections.
Live Streaming Quality
Streaming to Twitch, YouTube Live, or Facebook Gaming in 1080p at 60fps requires around 6-8 Mbps upload. Gig1 provides over 10x this requirement, ensuring stable streams even when other household members are online.
The consistent connection quality means fewer dropped frames and higher stream reliability—crucial for growing an audience.
Cloud-Based Workflows
Many creators use cloud storage and collaborative tools for project management, backup, and team collaboration. Virgin Gig1 makes syncing large project files to services like Dropbox, Google Drive, or Adobe Creative Cloud nearly instantaneous.
Real-time collaboration on video projects becomes practical, even with team members in different locations.
Gig1 Fibre Broadband Review: Is It as Fast as Advertised?
Real-world performance and speed
Beyond the speeds advertised, independent reviews and user feedback across the UK offer a more nuanced picture of the experience Virgin Gig1 delivers. According to ISPreview and other sources, many users do experience download speeds close to the advertised 1130Mbps, enabling ultra-fast activities such as downloading a 4K film in under 30 seconds. However, the upload speed of around 104Mbps is often mentioned as a downside compared to competitors like Hyperoptic offering symmetrical upload and download speeds.
Hub 5 router performance
The included Hub 5 router also scores well in reviews, with tests showing WiFi speeds of up to 850Mbps, even at a reasonable distance from the device. This supports strong, reliable connections throughout the home, maximising the benefit of ultrafast broadband speeds.
Latency and gaming suitability
Reviews suggest 10–20ms is typical latency—a perfectly acceptable range for most online gaming. However, latency may be slightly higher in areas without full-fibre connectivity than with competing providers using Openreach's full-fibre network.
Independent speed testing results
Real-world speed tests, such as those conducted by Ofcom, consistently show that Virgin Media Gig1 often meets or exceeds its advertised 1.13Gbps download speed—and even outperforms BT's 900Mbps full fibre service in many cases. Before the upgrade to 104Mbps, upload speeds were often measured at around 52Mbps, so this recent enhancement represents a noticeable improvement for Gig1 fibre broadband users.
Our Gig1 Fibre Broadband Review Verdict
Virgin Media Gig1 largely delivers on its speed promises and includes a well-performing router. For households needing 1GB broadband, Gig1 Virgin Media offers excellent value. However, potential customers should weigh the trade-offs around customer service, regional reliability, and value perception when deciding if it's the right fit. Compare with other UK broadband providers to find the best deal.
Virgin Media Gig1 vs. Competitors
How does Virgin Media 1GB broadband compare to other gigabit providers? Our Gig1 fibre broadband review breaks down the key differences between Virgin Gig1 and the UK's top broadband providers.
| Feature | Virgin Media Gig1 | BT Full Fibre 900 | Sky Gigafast | Vodafone 910 | Hyperoptic 900 |
|---|---|---|---|---|---|
| Avg. Download Speed | 1130 Mbps | 900 Mbps | 900 Mbps | 910 Mbps | 900 Mbps |
| Avg. Upload Speed | 104 Mbps | ~110 Mbps | ~90 Mbps | ~100 Mbps | 900 Mbps |
| Typical Price | £36.99 pcm | £39.99 pcm | £42 pcm | £30 pcm | Varies |
| Contract Length | 18 months | 24 months | 24 months | 24 months | 12-24 months |
| Coverage | ~55% UK homes | UK-wide | UK-wide | UK-wide | Limited |
| Key Features | WiFi Guarantee; Volt benefits; Hub 5 | Speed Guarantee; Home Tech Experts | Wall-to-Wall WiFi Guarantee | Vodafone Together benefits | Symmetrical speeds |
Note: Data as of April 2025. Prices, speeds and features are indicative and may vary by location, contract and purchase date.
Is Gig1 Fibre Broadband Good for Gaming?
Contrary to popular belief, gaming doesn't require much bandwidth for smooth gameplay. Most online games consume anywhere from 3–25 Mbps per player. Where Virgin Media Gig1 really shines is in download and update times—making Gig1 fibre broadband ideal for gamers. See our gaming broadband guide for more tips.
Game Download Times: Gig1 vs 100 Mbps
Gig1 Gaming Performance for Popular Titles
Large Families Where Everyone is Online
Whether you have multiple screens streaming Ultra HD videos, various consoles connecting to online gaming servers, or a myriad of smart home devices constantly syncing, Gig1 easily handles it. You no longer have to worry about bandwidth issues when hosting a video call while others in the house are engaged in data-heavy activities. Gig1 Fibre Broadband makes it effortless to manage simultaneous online tasks.
How Many Devices Can Gig1 Support?
Some 900Mbps broadband providers suggest you can connect 100 devices at the same time. Gig1 Fibre Broadband is capable of much faster download speeds, averaging 1130Mbps, and is designed to handle the best smart home devices alongside your laptops and games consoles.
Smart Home Device Categories
Smart Speakers & Hubs
Google Nest, Amazon Echo, Apple HomePod—all connect seamlessly with Virgin Gig1.
Security Systems
Ring doorbells, Nest cameras, Arlo systems—continuous HD video requires stable bandwidth that Gig1 provides.
Smart Lighting & Climate
Philips Hue, Nest Thermostat, smart plugs—Gig1 fibre broadband handles dozens of low-bandwidth IoT devices effortlessly.
Entertainment Devices
Smart TVs, streaming sticks, games consoles—Virgin Media 1GB broadband delivers high-speed connections to all your entertainment systems.
Hub 5 WiFi 6 Technology
The Hub 5 included with Gig1 uses WiFi 6 technology specifically designed to handle multiple concurrent device connections more efficiently than previous WiFi generations.
Key WiFi 6 benefits for busy households include:
- OFDMA technology divides channels for simultaneous device communication
- MU-MIMO streams data to multiple devices at once rather than sequentially
- Target Wake Time reduces power consumption for battery-powered devices
- 1024-QAM encoding increases data capacity by 25% compared to WiFi 5
- Better performance in dense environments with many competing signals
Room to Grow
Gig1 Fibre Broadband has room for you to connect more devices to your home broadband network in future. Our gigabit broadband speeds are designed for smart homes wanting to expand from laptops and tablets to smart TVs, smart hubs, voice-activated speakers, smart security systems, and more—without worrying about bandwidth limitations.
Less Costly Alternatives to Gig1 for Large Households
Not sure if you need Virgin Media 1GB broadband? Gig1 offers the ultimate performance, but Virgin Media has several other excellent options that might suit your household better—and save you money.
516 Mbps
7x faster than UK average
M500 Fibre Broadband averages a download speed of 516Mbps—perfect for households with heavy streaming and gaming needs who don't require the absolute fastest speeds.
View M500 Deals362 Mbps
5x faster than UK average
M350 Fibre Broadband should be plenty for online gaming and Netflix, even if you watch and stream your movies and shows in HD or 4K across multiple screens.
View M350 Deals264 Mbps
4x faster than UK average
M250 Fibre Broadband offers excellent value for medium-sized households who stream regularly but don't have extreme bandwidth demands.
View M250 Deals2200 Mbps
32x faster than UK average
Want even faster? Gig2 Fibre Broadband offers 2200Mbps with symmetrical upload speeds—perfect for power users, content creators, and tech enthusiasts.
View Gig2 DealsVirgin Media M500 (avg 516Mbps) vs UK average speed 8-10pm (67.7Mbps), based on Ofcom UK Home Broadband Performance Report.
What are the Plans to Upgrade Gig1?
Full fibre rollout via nexfibre
A major development is Virgin Media's ongoing transition to full fibre (FTTP) infrastructure, driven by its partnership with nexfibre. This enables symmetrical upload and download speeds, as demonstrated by the recent launch of Gig2.
Expansion of gigabit coverage
Virgin Media continues to invest in its existing hybrid fibre-coaxial (HFC) network, expanding gigabit broadband access. As of 2023, more than 16 million UK homes were connected to gigabit speeds, with plans to grow this to 22 million by 2028.
Improving service reliability
Virgin Media is implementing "smart support" technology, which allows for proactive monitoring of broadband performance and automated remote fixes. This aims to reduce downtime and deliver a more consistent experience.
O2 partnership and Volt benefits
The integration between Virgin Media and O2 remains central to the company's future plans. Volt benefits — including speed boosts and double mobile data — are expected to continue and potentially expand.
Sustainability and energy use
In line with broader environmental goals, Virgin Media is committed to powering its broadband network with 100% renewable energy. This aligns with growing consumer expectations around sustainability.
Future speed upgrades and DOCSIS 4.0
Looking further ahead, the eventual introduction of DOCSIS 4.0 could enable substantially improved upload performance over the HFC network, extending the life and competitiveness of Virgin Media's traditional infrastructure.
Gig1 Fibre Broadband: Frequently Asked Questions
What is Gig1 fibre broadband?
Gig1 fibre broadband is Virgin Media's 1GB broadband package delivering average download speeds of 1130 Mbps and upload speeds of 104 Mbps. It's Virgin Media's second-fastest package after Gig2 and uses their hybrid fibre-coaxial network to deliver gigabit speeds to approximately 55% of UK homes.
What speed will I actually get with Virgin Gig1?
Virgin Gig1 delivers average download speeds of 1130 Mbps and upload speeds of 104 Mbps. Real-world speeds can vary based on your location, network congestion, and whether you're connected via WiFi or ethernet. Most users report speeds close to the advertised 1GB broadband average.
Is Gig1 fibre broadband worth it for gaming?
Yes, Gig1 fibre broadband is excellent for gaming. While actual gameplay only requires 3-25 Mbps, Virgin Media Gig1's speed advantage shines with fast game downloads (a 200GB game downloads in ~23 minutes), quick updates, and the ability to game while others stream or work without lag.
What router comes with Virgin Media Gig1?
Virgin Media Gig1 includes the Hub 5 router with WiFi 6 technology. This provides faster WiFi speeds, better range, improved performance with multiple devices, and reduced interference. Tests show WiFi speeds of up to 850 Mbps even at reasonable distances.
Can I get Gig1 Virgin Media in my area?
Virgin Media's network covers approximately 55% of UK homes. You can check Gig1 availability by entering your postcode on Virgin Media's website. If not currently available, you can register interest for future expansion via nexfibre.
What happens after the 18-month Gig1 contract?
After 18 months, the Gig1 fibre broadband price increases to £78/month if you don't re-contract. We recommend negotiating a new deal, switching to another package, or considering competitors at that point to maintain value.
What is Virgin Volt Gig1 broadband?
Virgin Volt Gig1 broadband combines Gig1 fibre with an O2 mobile plan for exclusive benefits including doubled mobile data, potential speed boosts up to 1362 Mbps, O2 Priority access, and enhanced connectivity features. It represents excellent value for Virgin Media O2 customers.
How does Virgin Media 1GB broadband compare to BT?
Virgin Media 1GB broadband (Gig1) offers faster download speeds (1130 Mbps vs 900 Mbps) and typically lower introductory pricing than BT. However, BT offers slightly better upload speeds (~110 Mbps vs 104 Mbps) and wider UK coverage through the Openreach network. Both include advanced routers and WiFi guarantees.
Can I get gigabit speed over WiFi with Gig1?
Choose a Virgin Media Gig1 deal and you can average a download speed of 1,130Mbps. Gig1 Fibre Broadband packages come with the WiFi Hub 5 included which is ready to serve up gigabit speeds over WiFi and power more of your devices than ever, thanks to the Hub being powered by the latest WiFi 6 technology. Tests show WiFi speeds of up to 850 Mbps even at reasonable distances from the router.
Why do I need gigabit broadband?
Gig1 Fibre Broadband future-proofs your home and brings household harmony, with plenty of power for everyone. More speed across your connected devices means Gig1 can power everyone's Ultra HD streaming, gaming, video calling, and working from home—all in different rooms, all at the same time. Plus, you'll have room to add the latest gadgets, from smart TVs and speakers to security systems and more.
Is gigabit broadband the fastest broadband I can get?
Gig1 is Virgin Media's second-fastest widely available speed. They also offer Gig2 with speeds of 2200Mbps+ in selected areas. Virgin Media is leading Britain's gigabit charge with speeds of 1,000Mbps+ available across their entire network. Enter your postcode on their website to see how fast you can go in your area.
How many devices can 1Gbps support?
Some 900Mbps broadband providers say you can connect 100 devices at the same time. Of course, Gig1 Fibre Broadband is capable of much faster download speeds, averaging 1,130Mbps. Our gigabit internet is designed to handle the best smart home devices—from Google Nest and Amazon Echo hubs to Ring doorbells and smart lighting—as well as the laptops, phones, and games consoles you have today.
I'm already a Gig1 customer, can I get WiFi Max?
Yes! For extra peace of mind, WiFi Max is included with all Gig1 Fibre Broadband or Volt packages at no extra cost. This promises download speeds of at least 30Mbps in every room, or you receive a £100 one-off credit. If needed, Virgin Media will provide up to 3 WiFi Pods to boost your signal throughout your home.
Is 1,000Mbps fast for gaming?
Gig1 from Virgin Media averages download speeds of 1,130Mbps which is faster than 1000Mbps. You'll have decent latency and ping rates (typically 10-20ms) for a smooth gaming experience on a gigabit broadband connection. Plus, you can play and stream at the same time in Ultra HD—Gig1 Fibre Broadband packs upload speeds averaging 104Mbps, which is 5 times faster than the UK's average upload speed.
What is Virgin Media's WiFi Guarantee?
Virgin Media's WiFi Guarantee with WiFi Max promises download speeds of at least 30Mbps in every room of your home, or you receive a £100 bill credit. Gig1 and Volt Fibre Broadband are covered by this guarantee at no extra cost. The WiFi Max service uses Intelligent WiFi technology to optimise channel usage and includes up to 3 WiFi Pods if needed to boost coverage in hard-to-reach areas.
How fast is gigabit broadband compared to the UK average?
Virgin Media Gig1 broadband averages downloads of 1,130Mbps—that's 16x faster than the UK average download speed of 67.7Mbps during peak evening times (8-10pm). Upload speeds average 104Mbps, which is 5x faster than the UK's average upload speed. These comparisons are based on Ofcom UK Home Broadband Performance data.
What happens if I cancel Gig1 early?
If you cancel your Gig1 service during the minimum contract period (typically 18 months), you may need to pay an early disconnection fee. This also applies if you move to a property outside the Virgin Media network area. The fee varies based on your remaining contract length. You'll also need to return your Hub and any other Virgin Media equipment.
How to Switch to Virgin Media Gig1
Switching to Virgin Media has never been easier. Simply pick your package, choose switching when you check out, and Virgin Media does all the heavy lifting.
Step-by-Step Switching Process
- 1
1. Check Availability
Enter your postcode on Virgin Media's website to confirm Gig1 is available in your area. Gig1 has been rolled out across Virgin Media's entire network.
- 2
2. Choose Your Package
Select Gig1 broadband only, or bundle with phone, TV, or an O2 SIM for Volt benefits. Compare options to find the best value for your household.
- 3
3. Select Switching Option
During checkout, indicate you're switching from another provider. Virgin Media will coordinate the transfer so there's minimal disruption to your service.
- 4
4. Installation
Most installations are free with QuickStart self-install if your property has been connected before. Otherwise, a professional engineer installation is arranged at a convenient time.
What's Included with Gig1
- Hub 5 router with WiFi 6 technology (included free)
- WiFi Max guarantee—30Mbps in every room or £100 credit
- Up to 3 WiFi Pods if needed for whole-home coverage
- Virgin Media Web Safe parental controls
- F-Secure SAFE security software (free for 12 months)
- Unlimited data usage with no traffic management
- 24/7 UK-based customer support
- Netflix Standard with Ads (on eligible packages)
No Setup Fee
Current promotions mean you won't pay the usual £35 setup fee on Gig1 Fibre Broadband packages. QuickStart self-install is free where available. If you can use QuickStart but choose engineer installation instead, there's a £30 charge for this optional service.
Check Gig1 Availability
Gig1 Benefits
- ✓1130 Mbps Average Speed: Download a 25GB game in under 3 minutes.
- ✓104 Mbps Uploads: Professional-grade upload speeds for creators.
- ✓Hub 5 WiFi 6: Maximum wireless performance throughout your home.
- ✓Unlimited Devices: Never worry about bandwidth again.
- ✓8K Ready: Future-proof for next-generation streaming.
- ✓Business Capable: Fast enough for serious home businesses.