Virgin Media Broadband & Phone
Broadband Deals
Talk Weekends, Anytime Chatter, International Calls
Virgin Media Broadband & Phone Broadband has deals with speeds from 264 Mbps to 1130 Mbps with phone, along with various bundles to suit every need.
Article Summary
Virgin Media broadband and phone bundles combine ultrafast fibre with home phone services—ideal for households wanting landline connectivity alongside internet.
Choose from Talk Weekends (free evening/weekend calls) or upgrade to Anytime Chatter for unlimited UK landline and mobile calls 24/7.
Speeds range from M125 (132 Mbps) to Gig1 (1130 Mbps) with phone included—all packages feature the Hub 5 router with WiFi 6.
Keep your existing phone number when switching to Virgin Media—number porting is free and typically takes 10-14 working days.
All phone packages include voicemail, caller display, and call waiting as standard—plus optional add-ons for international calling.
Article Summary
Virgin Media broadband and phone bundles combine ultrafast fibre with home phone services—ideal for households wanting landline connectivity alongside internet.
Choose from Talk Weekends (free evening/weekend calls) or upgrade to Anytime Chatter for unlimited UK landline and mobile calls 24/7.
Speeds range from M125 (132 Mbps) to Gig1 (1130 Mbps) with phone included—all packages feature the Hub 5 router with WiFi 6.
Keep your existing phone number when switching to Virgin Media—number porting is free and typically takes 10-14 working days.
All phone packages include voicemail, caller display, and call waiting as standard—plus optional add-ons for international calling.
Why Choose Virgin Media Broadband and Phone?
Virgin Media broadband and phone bundles provide a complete home communications solution, combining ultrafast fibre broadband with traditional landline telephone services. Despite the rise of mobile phones, millions of UK households still rely on home phones for clearer call quality, reliability during emergencies, and as a familiar point of contact for family and friends.
Virgin Media offers two primary phone options with their broadband packages. Talk Weekends provides free calls to UK landlines during evenings (after 7pm) and all day on weekends—ideal for casual users who make occasional social calls. For heavier phone users, Anytime Chatter offers unlimited calls to UK landlines and mobiles 24 hours a day, 7 days a week, providing peace of mind for households that rely heavily on their home phone.
Unlike some providers who charge extra for basic phone features, Virgin Media includes voicemail, caller display, and call waiting as standard across all phone packages. This means you can see who's calling before answering, receive messages when you're unavailable, and manage multiple calls without additional monthly fees. These features alone can save £3-5/month compared to competitors who charge separately.
For households with family abroad, Virgin Media offers competitive international calling add-ons. These packages provide discounted rates to popular destinations including Europe, USA, Canada, Australia, and South Asia. While mobile apps like WhatsApp have reduced the need for international calls, many prefer the reliability and call quality of traditional phone lines for longer conversations with loved ones overseas.
Virgin Media Broadband & Phone Packages
M250 Fibre + Phone
Average 264 Mbps
264 Mbps
26 Mbps
18 month contract
M350 Fibre + Phone
Average 362 Mbps
362 Mbps
36 Mbps
18 month contract
M500 Fibre + Phone
Average 516 Mbps
516 Mbps
52 Mbps
18 month contract
M500 Fibre + Anytime Chatter
Average 516 Mbps
516 Mbps
52 Mbps
18 month contract
Gig1 Fibre + Phone + Netflix
Average 1130 Mbps
1130 Mbps
104 Mbps
18 month contract
Gig1 Fibre + Anytime Chatter
Average 1130 Mbps
1130 Mbps
104 Mbps
18 month contract
Virgin Media Phone Options Explained
Talk Weekends
The entry-level phone option included with most Virgin Media broadband packages at no extra cost. Talk Weekends provides:
- Free calls to UK landlines after 7pm on weekdays
- Free calls to UK landlines all day Saturday and Sunday
- Pay-as-you-go rates for daytime weekday calls
- Standard rates for calls to UK mobile phones
- Voicemail and caller display included
Best for: Light phone users who mainly call in evenings or weekends.
Anytime Chatter
The premium phone option for unlimited calling. Anytime Chatter typically adds £6-10/month to your package and includes:
- Unlimited calls to UK landlines 24/7
- Unlimited calls to UK mobile phones
- Call anytime without watching the clock
- No per-minute charges for UK destinations
- Enhanced voicemail and all standard features
Best for: Heavy phone users, home workers, or those calling mobiles frequently.
Virgin Media Phone Call Rates
| Call Type | Talk Weekends | Anytime Chatter |
|---|---|---|
| UK Landlines (Daytime) | 21p/min | FREE |
| UK Landlines (Evening/Weekend) | FREE | FREE |
| UK Mobile Phones | 21p/min | FREE |
| 0800 Numbers | FREE | FREE |
| 0845/0870 Numbers | Access charge + service charge | Access charge + service charge |
| International (Europe) | From 20p/min | From 20p/min |
| International (USA/Canada) | From 10p/min | From 10p/min |
| Voicemail | Included | Included |
| Caller Display | Included | Included |
Rates as of December 2025. International rates vary by destination. Fair usage policies apply to unlimited calls.
Who Should Choose Broadband and Phone Bundles?
Family Households
Families often appreciate having a dedicated home phone number that everyone can use. Children can call parents, grandparents can stay in touch, and there's always a reliable contact point for schools, doctors, and other important calls. The landline provides a central communication hub that doesn't depend on individual mobile devices.
Elderly Relatives
Many older adults prefer landlines for their simplicity and reliability. Home phones offer clearer audio quality, don't require charging, and work during mobile network outages. For households caring for elderly relatives, a landline provides peace of mind—especially with features like speed dial and emergency services access.
Remote Workers
Working from home often means extended phone calls with colleagues and clients. A landline with Anytime Chatter provides unlimited calls without worrying about mobile minutes or poor reception. The consistent call quality and reliability make it ideal for professional communications, conference calls, and client relationships.
International Callers
For households with family abroad, Virgin Media's international calling add-ons offer competitive rates. While messaging apps handle casual contact, many prefer traditional calls for longer conversations—especially with older relatives who may not use smartphones. Landline international calls often offer better audio quality than VoIP alternatives.
Budget-Conscious Users
If you regularly call UK mobiles, Anytime Chatter can save significant money compared to mobile-to-mobile calls. Mobile plans often charge premium rates for calling other networks, while a landline with unlimited calls provides predictable monthly costs regardless of usage. Heavy phone users can save £10-20+ monthly.
Emergency Preparedness
Landlines provide an additional communication option during emergencies. While mobile networks can become congested during major incidents, landlines often remain operational. For households in areas with unreliable mobile coverage, a home phone serves as essential backup communication—particularly for contacting emergency services.
Keep Your Existing Phone Number
Number Porting Process
When switching to Virgin Media broadband and phone, you can transfer your existing landline number free of charge. This process, called number porting, ensures friends, family, and contacts can continue reaching you on the same number you've had for years. Here's how it works:
- 1Inform Virgin Media you want to keep your existing number when ordering
- 2Provide your current provider details and account information
- 3Virgin Media coordinates the transfer with your old provider
- 4Your number typically transfers within 10-14 working days
- 5You'll receive confirmation when the transfer is complete
During the Transfer
While your number is being transferred, Virgin Media provides a temporary number for incoming calls. You can make outgoing calls immediately. Most transfers complete within two weeks, though some may take longer depending on your previous provider's processes.
Numbers That Can't Transfer
Some numbers cannot be ported to Virgin Media, including those from cable-only providers in certain areas, very old number formats, or numbers currently disconnected. If your number can't transfer, Virgin Media will assign a new local number—typically matching your geographic area code.
Included Phone Features
Caller Display
See the name and number of incoming callers before answering. Works with compatible handsets to help you screen calls and avoid unwanted interruptions.
Voicemail Plus
Receive voice messages when you're unavailable or on another call. Access messages from your home phone or remotely, with notifications when new messages arrive.
Call Waiting
Know when another call is coming in while you're on the phone. Switch between calls or take a message without missing important contacts.
Anonymous Call Reject
Automatically block calls from withheld numbers. Callers hear a message asking them to reveal their number and try again—reducing nuisance calls.
1471 Last Caller
Dial 1471 to hear details of the last incoming call if you missed it. Useful for returning calls when caller display wasn't active.
Call Diversion
Forward incoming calls to another number when you're away. Ensure you never miss important calls, even when not at home.
Call Barring
Block outgoing calls to certain number types—useful for preventing accidental premium rate calls or managing children's phone usage.
Ring Back
If a number is engaged, request automatic callback when it becomes free. Never waste time repeatedly dialing busy numbers.
All features included at no extra cost with Virgin Media phone packages. Some features require compatible handset equipment.
Virgin Media Phone vs. Alternatives
| Feature | Virgin Media Phone | Mobile Only | VoIP Services |
|---|---|---|---|
| Call Quality | Excellent (dedicated line) | Variable (signal dependent) | Good (internet dependent) |
| Reliability | Very High | Medium (network congestion) | High (needs internet) |
| Unlimited UK Calls | ✓ From £6/month | Often limited minutes | Varies by provider |
| Calls to Mobiles | ✓ Included in Anytime Chatter | Uses plan minutes | Often extra charge |
| Emergency 999 Access | ✓ Direct connection | Requires signal | May have limitations |
| No Charging Required | ✓ Always ready | ✗ Battery dependent | Device dependent |
Broadband and Phone: Pros and Cons
Pros
- Clear, reliable call quality independent of mobile signal.
- Anytime Chatter offers genuine unlimited calls including mobiles.
- Voicemail, caller display, and features included free.
- Keep your existing number when switching providers.
- Separate from mobile—always available even if phone is lost/flat.
- Competitive international calling rates available.
- Reliable emergency services access.
- Often cheaper for heavy phone users than mobile plans.
Cons
- Additional monthly cost if upgrading to Anytime Chatter.
- Talk Weekends limits free calls to evenings/weekends only.
- Requires physical handset equipment at home.
- Less portable than mobile phone communication.
- Number porting can take 10-14 days during switch.
- Some households don't use landlines enough to justify cost.
- International calls still charged per-minute without add-ons.
Broadband and Phone: Frequently Asked Questions
Do I need a phone line for Virgin Media broadband?
No, Virgin Media broadband doesn't require a traditional BT phone line. Virgin uses its own cable network, which is separate from the Openreach/BT infrastructure. You can choose broadband-only packages or add phone services as an optional extra.
What's the difference between Talk Weekends and Anytime Chatter?
Talk Weekends provides free calls to UK landlines during evenings (after 7pm) and weekends only—daytime weekday calls are charged per minute. Anytime Chatter offers unlimited calls to UK landlines AND mobiles 24/7, making it better for heavy phone users or those who frequently call mobile numbers.
Can I keep my existing phone number?
Yes, Virgin Media offers free number porting for most UK landline numbers. The transfer typically takes 10-14 working days. You'll receive a temporary number during the transition period. Some legacy numbers or recently disconnected numbers may not be eligible for transfer.
Are calls to mobiles included?
With Talk Weekends, calls to UK mobiles are charged at approximately 21p per minute. With Anytime Chatter, unlimited calls to UK mobiles are included at no extra charge—making it the better choice if you regularly call mobile phones from your landline.
Do I need special equipment for Virgin Media phone?
You'll need a standard telephone handset, which you may already own. The Hub router includes a phone socket for connecting your handset. You can use cordless phones, corded phones, or phone systems—any equipment that works with a standard UK phone line will work with Virgin Media.
What about international calls?
Standard international call rates apply to both phone packages. Virgin Media offers international calling add-ons for frequent international callers, providing discounted rates to popular destinations. Rates vary by country—check Virgin Media's rate card for specific destinations.
Is there a fair usage policy on unlimited calls?
Yes, Anytime Chatter's 'unlimited' calls are subject to a fair usage policy. This is designed to prevent commercial use or abuse. For normal residential use—even heavy calling—you're unlikely to encounter any restrictions. The policy typically allows several hours of calls per day.
Can I add phone to an existing broadband package?
Yes, existing Virgin Media broadband customers can add phone services to their package. Contact Virgin Media customer service to discuss adding Talk Weekends or Anytime Chatter. Prices may vary depending on your current package and any ongoing promotions.
Broadband & Phone Benefits
- ✓Anytime Chatter: Unlimited calls to UK landlines and mobiles included in packages.
- ✓Weekend Calls: Free calls to UK landlines on evenings and weekends on basic packages.
- ✓International Options: Add-ons available for calling family abroad at competitive rates.
- ✓Voicemail Plus: Advanced voicemail features included at no extra cost.
- ✓Caller Display: See who's calling before you answer on all phone packages.
- ✓Anonymous Call Reject: Block withheld numbers automatically for peace of mind.